Discretionary Housing payments – left high and dry by Dartford?Make Text Bigger
I have just been left high and dry by Dartford Borough Council Housing department. In a nutshell I served a section 6a because a tenant was in two months rent arrears. I have done it before and the rent was paid no problem.
This time I was given assurances that the case will be looked into. Ok it took sometime and a lot of emails – you can only email it seems as they do not like using phones.
The arrears stood at £3850. Just before Xmas they made a payment of £1000 to me and said they will be looking at the case after the festive break. Now through out this whole 3 to 4 month period its always been positive and the emails have a flavour of ‘bear with us we will sort this out’ and ‘we appreciate your patience’ , our role is to keep the tenants housed.
Today (15/1/20 – same date of 6a expiry) is get an email (LOL) telling me that they are not going to pay the arrears, but re house the tenants instead. This leaves me £3150 out of pocket – as the tenant will not be paying it she is off with her 3 kids – not a care in the world.
Dartford Council has had 3 plus months rent free for their venerable tenant and appear to have no appeal procedure in place. Section calls themselves Housing solutions.
The only loser here is the private landlord who made the massive mistake of taking on a mother and 3 kids as tenants. They were not on benefits at the time.
I shall never be taking any benefit cases if this is the policy of Dartford Council.
First question – is there anything I can do about this?
Second – is this a practice you have heard of before?
Third – if so can you put me in touch with others to fight this deplorable business practice?
I have heard of two other cases and I am trying to make contact with them. One from Dartford an the other from Maidstone
I look forward to any comments or advice.
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