Can I take action against the council for security door breach?

Can I take action against the council for security door breach?

9:57 AM, 18th December 2019, About 3 years ago 2

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I am a council leaseholder and the secure door to our block of flats has not been working for around 6 weeks. This was reported to Hackney Council mid November, but they have not fixed it and are saying now it will not be done before Christmas.

We have since had homeless people sleeping in the hallway, people spray painting walls in the communal areas, people coming in off the street and taking drugs in the middle of the night causing disturbances among other things.

Do I have any legal rights to force the council to fix the door before Christmas (as lots of people will be away and I’m worried about security during this time) and would I be able to dispute any service charges relating to the clean up resulting from these anti-social incidents that have occurred?

Many thanks


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Neil Patterson

10:07 AM, 18th December 2019, About 3 years ago

I found this on the Hackney Council site:

Council estates or blocks
If the antisocial behaviour is happening on a council estate or block, report antisocial behaviour to the Council’s Housing Service.

How to report anti-social behaviour
If you experience anti-social behaviour:

phone the police on 999 in an emergency
email us at
phone our 24-hour anti-social behaviour service on 020 8356 3310 and press option 1
text 07814 103 273
visit our anti-social behaviour surgery
visit our Neighbourhood Housing Office
contact your Tenant Management Organisation if your home is managed by them
We will contact you within 24 hours for severe cases and within three working days for non-severe cases.

Also How to make a complaint >>

Rob Crawford

10:48 AM, 18th December 2019, About 3 years ago

The following link maybe of interest. It takes you to a news article where controlled access has now been employed due to the landlords (Bristol City Council) having failed to address ASB in an apartment block.

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