Summer Budget 2015 – Landlords Reactions

I have received the following from the BBC, in reply to the escalation of my complaint at:
https://www.property118.com/escalation-of-complaint-to-the-bbc-on-reports-about-tax-changes-for-landlords/86035/#respond

“Thank you for taking the time to contact us and we appreciate that you felt strongly enough to write to us again. We have noted your points and are sorry to learn you were not satisfied with our earlier response. 

We are sorry to tell you that we have nothing to add to our previous reply. We do not believe your complaint has raised a significant issue of general importance that might justify further investigation. We will not therefore correspond further in response to additional points, or further comments or questions, made about this issue or our responses to it. 

We realise you will be disappointed to hear this but hope this explains why we are not able to take your complaint further. If you remain dissatisfied about our decision you can appeal to the BBC Trust, the body which represents licence fee payers. The Trust has asked that we should explain to complainants that the BBC’s Royal Charter draws a clear distinction between the role of the Trust – which determines the overall scope of the BBC’s services and sets its standards – and that of the BBC Executive – which runs the Corporation and decides what to broadcast and publish.

The Trust does not investigate every appeal submitted to it. It will normally hear appeals about the Executive’s decisions only if a complainant can show that they involved a potential breach of the BBC’s published standards, or that an operational decision has raised significant issues of general importance. The Trust is the final arbiter of which appeals it should consider. For the full information about the BBC Trust’s appeals procedures please visit www.bbc.co.uk/bbctrust/governance/complaints_framework/.

If you wish to submit an appeal you must write within 20 working days of receiving this reply, explaining why you wish to appeal. You can contact the BBC Trust at 180 Great Portland Street, London W1W 5QZ, or by emailing [email protected]. Please would you include for them the relevant case reference which you may have been given.

Thank you again for contacting us.

Kind regards

BBC Complaints
http://www.bbc.co.uk/complaints

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided”

They have nothing to add to their previous reply. They have not even acknowledged the points put to them in the escalation of complaint, let alone answered them.

We should not be surprised, the BBC’s complaints system is designed to reject all criticism:
https://notalotofpeopleknowthat.wordpress.com/2015/01/10/how-to-complain-to-the-bbc/

They said the next step is an appeal to the BBC Trust, which will only “hear” appeals if a complainant can show that they involved a potential breach of the BBC’s published standards. These can be found at http://www.bbc.co.uk/editorialguidelines/guidelines

An appeal, making clear the actual breaches of the BBC’s editorial standards, has been sent to [email protected]

A copy of the appeal has been published at:
https://www.property118.com/appeal-to-the-bbc-trust-on-reports-about-tax-changes-for-landlords/87413/

The deadline for submitting an appeal is next Monday. Anyone who escalated the complaint and got the same arrogant reply is very welcome to copy and send the appeal, with modifications to reflect your original complaint and escalation, including your own Case Numbers, and whether you are sending attachments. The more people who appeal, the less easy it will be for them to ignore it.

Reply to the comment left by “Appalled Landlord” at “02/06/2016 – 15:21“:

You are fortunate, others have not even received the standard placebo letter!

Reply to the comment left by “David Price” at “03/06/2016 – 08:36“:

Hi David

Did you escalate a complaint, and if so, what was its date?

Reply to the comment left by “Appalled Landlord” at “03/06/2016 – 11:32“:

I escalated the complaint immediately after the first letter, can’t remember exactly when as I have mislaid the document. It is rare for any complaint against any large organisation to succeed, almost a waste of ink and paper, not to mention the quill pen.

Hi all.
Just a note to say that for anyone who wants to make sure that they meet up with the other ‘118ers’ at the Summit this Thursday and don’t get lost in the crowd, we are going to try and hover in the same area at lunch-time. I am going to try and fish out/buy a Welsh flag (it’s the kind of thing us Welsh people always have somewhere in the house), so follow the flag and all those unfortunate enough not to be Welsh can be honorary Welsh persons for the day.

Reply to the comment left by “Dr Rosalind Beck .” at “05/06/2016 – 13:48“:

Haha, hope to see you there.
I’m really busy with some problems at one of my properties and can only attend the meeting in the morning.
Be great to see you though I’m not sure what a Welsh flag looks like (only joking!).

Do you know how many tickets have been sold?

Reply to the comment left by “Dr Rosalind Beck .” at “05/06/2016 – 13:48“:

Dyna ni Rosalind, yn chwifio’r faner.

Reply to the comment left by “Dr Rosalind Beck .” at “05/06/2016 – 13:48“:

For a second there Ros I thought you’d written that we were all going to hoover in the same area! I had this vision of an army of us 118’ers all vacuuming the venue around all the feet of the delegates…!

Reply to the comment left by “mark andrews” at “05/06/2016 – 16:31“:

It’s close to 500 now I believe.