Broken front door key in lock?

Broken front door key in lock?

14:25 PM, 27th October 2022, About 2 years ago 12

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Hi Property 118, We wondered what your thoughts are.

We have recently let a property out to a nurse who doesn’t come from the UK. She’s a bit demanding even wanting her bins emptied and didn’t realise until she was told by the letting agents that she has to put them out for emptying.

So a few days after she moved in she broke the key in the front door of which it cost us £50, luckily the barrel wasn’t damaged so just a call out fee.

Can we charge this back to the tenant as it wasn’t our fault?

We think she is going to be a tenant that is going to complain every few days, as it is she complaining the radiators are getting hot, so an engineer needs to visit.

We can’t pop in as we live down south.

We were looking at selling this property after April, now we are going to.


Susan & Paul

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11:39 AM, 29th October 2022, About 2 years ago

My tenant recently returned from holiday but couldn't be bothered to search her bags for the door key so called my agent ( I live abroad) for a spare. The agent called me to see ' how I wanted to proceed '. I said bar searching through her bags or getting a locksmith what do you expect me to do now deal with it and's not at my expense.
I'm supplying housing not wiping their arse . Whatever next !


7:50 AM, 31st October 2022, About 2 years ago

If the key broke then it is probably your responsibility unless you can prove that the tenant was at fault. Keys do break especially old ones

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