6 week DPS backlog now entering its 24th week

9:58 AM, 22nd February 2019, 8 years ago 4

On the 29th of January I posted an article on Property 118 that was titled “6 weeks backlog at the Deposit Protection scheme ?”. Click here to read the article.

In it I explained that on the 28th of August 2018 our landlord lodged a dispute with the DPS. That is now 6 months ago. He had no contract or inventory to back up his claims which were quite frankly lies and yet the dispute is still unresolved.

Every week we ring up for an update and every week we are told of this 6 week backlog. We are now entering week 24 of the supposed 6 week backlog. It would be great if someone from the DPS was reading this and could explain the situation.

Are any other Property118 readers experiencing the same backlog for disputes?

Many thanks

Onslow


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