We have recently changed letting agent as they were taking weeks to pass the rent on and were difficult to track down. The new letting agent has received the paperwork which shows that the current tenant is under age (17) and that no references were taken out on either her or her boyfriend. The new letting agent would normally begin a fresh AST but can only do this with the boyfriend as the girl is under age. He works ‘cash in hand’ so no chance of us getting any Rent Guarantee Insurance on this let.
My questions are:-
Is the original tenancy agreement still valid as one of the tenants was under age?
Could we serve notice on this basis?
And finally, do we have any comeback with the original letting agent who assured us that the tenants had passed all the necessary referencing?
We were also assured that the property was covered by RGI but are now told that they did not apply for it on our behalf.