9:47 AM, 21st February 2025, About 11 months ago 28
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Reading the news on Property118 about tenants getting a new platform to make complaints made my heart sink.
The PRS is undergoing a seismic shift, and landlords are increasingly being cast as the villains in a narrative that seems to ignore our rights and struggles.
With the Renters’ Rights Bill steaming ahead with its landlords’ register and ombudsman and lots of onerous demands, I’m feeling that the scales are tipping heavily against those who provide rental homes.
Am I the only one asking: where’s the fairness? Where are our rights? And why are tenants’ obligations being side-lined in this rush to ‘protect’ them?
The offering from TDS and supported by the NRLA – naturally – is hailed as a tool to ‘hold criminal landlords to account’.
On paper, it sounds like a win for accountability but it’s clear this could become yet another burden for landlords.
Let’s be honest: no one can defend landlords who shirk their responsibilities – those who leave tenants in damp, unsafe homes deserve scrutiny.
But this free platform, risks swamping the system with baseless grievances.
Just like the planned tribunal system for tenants to object to rent rises, this tool will be used to make life difficult. It won’t be about genuine concerns or worries. I can almost guarantee it.
If you don’t believe me, where’s the comeback for a tenant making a frivolous complaint? There won’t be one.
Instead, landlords will be left exposed, with no equivalent portal to report tenant misbehaviour like rent arrears or property damage.
Though we’ll have to spend time dealing with nonsense and malicious ‘complaints’ that just cause distress.
I’m also getting ticked off about the rhetoric using the phrase ‘criminal landlords’ and ‘rogue landlords’ which are being thrown around casually.
Labour ministers are the worst for it and then, almost as an afterthought, add that ‘not all landlords are bad’.
If I’m a law-abiding landlord, maintaining my properties and treating tenants fairly, why am I being tarred with the same brush as the criminal few?
Imagine if we labelled ‘criminal tenants’ with such abandon – that’s those tenants who trash properties or don’t pay rent.
I’m certain those words would be branded as hate speech but ‘criminal landlords’? This slips by unchallenged, feeding a narrative of discrimination against all of us.
Criminals are criminals, as defined by their actions, like burglary or anti-social behaviour (ASB) and proven in court.
Shoplifting is a crime; so why isn’t tenant theft – like stealing fixtures or leaving with unpaid bills – treated with equal weight?
Where do landlords report this? Is there a rogue tenant’s portal?
I think we have addressed tenant rights ad nauseam, what with discussions about repairs, security and fairness.
But what about tenant obligations? Renting is a two-way street.
Tenants must pay rent on time, respect the property and report issues promptly.
Yet the Renters’ Rights Bill and this new platform seem to gloss over this.
Is it time for fairness and for the TDS if they have the GDPR permissions or the Government to create an online portal to hold tenants accountable?
If not, why not?
Evicting a destructive tenant is a slog. It’s costly, slow and uncertain, while tenants can lodge complaints with ease.
A fair system would let landlords address repairs (when damage isn’t tenant-inflicted) and swiftly remove those who treat properties like punching bags.
Instead, we’re stuck with the prospect of a one-sided ombudsman which will potentially risk amplifying tenant power without balancing it with accountability.
Landlords have rights too — or at least we should.
The right to protect our investments from damage.
The right to evict tenants who don’t pay or turn our homes into battlegrounds.
The Renters’ Rights Bill, with its push to end no-fault evictions and introduce an ombudsman, feels like an attack on those rights.
But here’s the kicker: this victimisation of landlords doesn’t just hurt landlords – it rebounds on tenants.
Higher costs from complaints, legal battles or unaddressed damage mean higher rents.
Fewer landlords willing to stay in the game mean fewer homes to rent.
The Renters’ Rights Bill might sound noble, but its blind spots – like ignoring rogue tenants or piling on red tape – could shrink the rental market, leaving tenants worse off.
I’m only asking for fairness – we aren’t the enemy. We house families in safe and secure homes.
A platform for tenants to vent is fine, but where’s ours?
If the term ‘criminal landlords’ is fair game, let’s talk about ‘criminal tenants’ who steal, damage or disrupt.
Let’s build a rogue tenant’s portal alongside the ombudsman, so landlords can flag rent arrears or ASB.
Let’s enforce tenant obligations with the same zeal as tenant rights.
And let’s ditch the lazy labels that paint every landlord as a villain.
I won’t be holding my breath.
Until next time,
The Landlord Crusader
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Member Since December 2022 - Comments: 8
10:03 AM, 21st February 2025, About 11 months ago
TDS is funded by US the landlords! If you don’t use them the they can’t use the interest they get on deposits to pay the wages of these people who make up this rubbish.
Simple answer is, anybody not happy about them doing this then move your deposits to DPS or My deposits.
Lets see how long they last without us.
Steve Rose
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Member Since September 2024 - Comments: 95
10:05 AM, 21st February 2025, About 11 months ago
“Is there a rogue tenant’s portal?”
Yes, I believe it’s called “proper and thorough referencing”.
Stephen Hare
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Member Since July 2015 - Comments: 4
10:28 AM, 21st February 2025, About 11 months ago
Good article and makes lots of relevant points. With regards to tenants not paying, the biggest issue is those in receipt of Universal Credit who deliberately keep the housing portion of their benefit and don’t pay their rent. Yes, we can then get direct payment but, when that tenant inevitably moves on, they can repeat the the process with the next Landlord. Surely, this is a miss use of their benefit (at best!), and the system should be changed to ensure that they never again get direct payment of the housing benefit element of Universal Credit!
A Reader
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Member Since November 2024 - Comments: 80
11:00 AM, 21st February 2025, About 11 months ago
Ben Beadle (the NRLA CEO who doesnt successfully or at all defend the PRS Landlords for whom so many pay his wages) used to work for TDS (Googled him). That says it all.
Reluctant Landlord
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Member Since September 2018 - Comments: 3390 - Articles: 5
11:01 AM, 21st February 2025, About 11 months ago
Reply to the comment left by Steve Rose at 21/02/2025 – 10:05
…yet the data is incomplete…how many LL’s don’t chase to CCJ level as it simply costs to much to chase a debt that will never be paid?
Bad debtors do not always show up on bad debt records or referencing.
Steve Rose
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Member Since September 2024 - Comments: 95
11:15 AM, 21st February 2025, About 11 months ago
Reply to the comment left by Reluctant Landlord at 21/02/2025 – 11:01
If a previous landlord were to lie about a previous tenant, that would make them liable in court.
I’d rather sue a landlord than a tenant – I know the landlord has means to pay!
I don’t know about you, but I certainly wouldn’t accept a tenant that didn’t come with glowing references.
Roger
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Member Since March 2019 - Comments: 7
11:27 AM, 21st February 2025, About 11 months ago
There have been, of course, criminal politicians but do we paint them all as “criminal politicians” or “rogue politicians”?
Stella
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Member Since May 2014 - Comments: 596
12:31 PM, 21st February 2025, About 11 months ago
Reply to the comment left by Roger at 21/02/2025 – 11:27
What about the labour MP Jas Athwal who is parliament’s biggest landlord.
We had a string of Labour MP’s on the TV defending him when it was found that he had circa 7 unlicensed properties is very poor condition and apparently there were widespread failures in a childrens home that he also owned.
Anyone know what has happened about these failures it all seems to have gone very quiet.
Reluctant Landlord
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Member Since September 2018 - Comments: 3390 - Articles: 5
12:46 PM, 21st February 2025, About 11 months ago
Reply to the comment left by Steve Rose at 21/02/2025 – 11:15
of course, but the point is that a LL would not need to lie about a previous tenant if T would have already left their property.
If T left with arrears and another LL then contacted me then of course I would tell the truth if asked.
Reluctant Landlord
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12:47 PM, 21st February 2025, About 11 months ago
Reply to the comment left by Stella at 21/02/2025 – 12:31
agree….all gone very quiet. Someone needs to seek a FOI request.
Any non Labour MP out there with time on their hands need a PR boost??