11:39 AM, 18th May 2015, About 7 years ago 46
Long story cut short … the last tenant (A) to move out of one of our small portfolio of 5 houses failed to pay her rent for the last month, left some minor damage etc etc and so this weekend we claimed the full amount of her deposit back from the DPS.
Her response was to send me a batch of obscene texts and Messenger messages and then, worse to post a vile message across local social media – naming me as a thieving landlord who doesn’t arrange repairs, leaves the property unsafe etc etc – and describing our property (which she lauded on the same social media sites when she moved in as being ‘lush’) as a dangerous s**t hole.
She (tenant A) is blaming all kinds of supposed damage to her property, accidents she apparently sustained and her daughter’s ill health on the house – well, you get the picture of the weekend we (well me really, as this was all aimed at me personally) have endured.
By yesterday evening she (tenant A) had made contact through Facebook with the last tenant (tenant B) before her – who left the house in a disgusting condition btw and also forfeited the majority of her deposit, and believes she (tenant A) has ‘confirmed’ with her (tenant B) that the repairs that she (tenant A) is now claiming weren’t done were left over from then – which is an easily demonstrable lie as we have receipts and communications from both of them detailing what issues had ever been reported to us, and when each was dealt with.
I suppose apart from the vile personal attack the main thrust of tenant A’s argument is that a ‘roof leak’ was not dealt with. There WAS a leak through the roof that damaged the upstairs landing ceiling in the house in 2013, so a year before tenant A moved in. That leak was eventually located and traced to the neighbour’s chimney and fixed. The neighbour in question paid for 50% of the repair.
Tenant A caused a leak in the bathroom which damaged the kitchen ceiling (which has now been repaired and we didn’t charge her for that) and they are both now screaming all over social media that the 2 unrelated leaks are the same and were not dealt with.
She (tenant A) also seemingly now believes that the first month rent she paid us (in advance) entitled her to assume that would not need to pay for the last month she was living in the house – enabling her to allege (on social media, so the world and his wife have suddenly become legal experts advising her how best to ‘bring me down’) that I have stolen her first month’s rent money that she paid ‘up front’ (and which she is now saying I told her would be lodged with the DPS with her deposit – obviously untrue.)
Our Tenancy Agreement clearly states that rent is due each month in advance. She (tenant A) was given a receipt for the initial cash payment she made (deposit + first month’s rent) and her other rent payments have gone straight into our bank.
To make matters even worse (if that is possible) our next prospective tenants (tenant C) who were due to move in early in June, have seen all the nastiness emblazoned across Facebook and have decided they don’t now want to live in our house for fear of this last nasty piece of work (tenant A) taking repercussions against us by damaging the property – and so they have withdrawn and they have requested their deposit back (which I have just repaid)
My question is this: what do we do next??
All constructive feedback with me much appreciated.
Previous ArticleMortgage Express - UKAR - Catch 22