10:54 AM, 13th April 2023, About 11 months ago
Eight agents have been expelled by The Property Ombudsman (TPO) for failing to pay a compensatory awards following consumer complaints.
The agents were referred to the scheme’s independent Compliance Committee, which ruled that they should be excluded from The Property Ombudsman scheme. The excluded agents include:
As part of TPO’s compliance process, notification of these expulsions has been shared with all relevant bodies, including both local and national Trading Standards for further investigation, as well as all property portals.
The memorandum of understanding between TPO and the Property Redress Scheme prevents agents from registering with the other scheme until outstanding awards have been paid to consumers.
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