Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Team J
11:35 AM, 10th February 2021, About 3 years ago
Reply to the comment left by H.R. at 10/02/2021 - 11:02
Dear H.R,
We have literally just completed the transition from non incorporated to incorporated, via the help and guidance of P118, without whose expertise we simply wouldn’t of been able to complete the process.
What I can say is we had a few sleepless nights over whether it was the right thing to do. We also asked all the daft questions which were fully answered in a simple format.
I really wonder today why we took so long to complete the process.
The freedom post incorporation to run things as a property business in the future was the main aspect for incorporation for us.
Good luck.
H.R.
11:02 AM, 10th February 2021, About 3 years ago
I am a landlord with a very modest portfolio built over 20 years. I decided to bite the bullet a few years ago and sought professional advice through Property118. Further to my comments here on 22 Feb 19 (page 9) I am delighted to say that everything is progressing to plan: the completion of an advised three year period of partnership ahead of full incorporation perhaps this week. The highlights are no capital gains or SDLT, a solid structure upon which to expand my business and some clever IHT bits to ensure I have planned for my family in the future. Furthermore, one of the greatest aspects of all is the ongoing ability to ask any number of daft questions of Mark Alexander and Mark Smith and tap into that vast wealth of expertise and experience! Through the process I have also expanded my network of vital support (accountants, brokers etc) which gives me the confidence to move forward in what is sometimes a lonely business. I have taken the plunge following redundancy and am doing property full time now; something I have always dreamt of but never really believed was possible (thank you Covid?!). I genuinely would not be doing this without Property118 and I will undoubtedly give a further update post incorporation.
Team J
15:02 PM, 8th February 2021, About 3 years ago
I will keep this short and sweet!
We booked a consultation with Mark four or five years ago.
It was the best business/ tax advice we have ever received, unbelievable value for money service.
We then went down the incorporation route, the words still ringing in my ears from Mark which pushed us over the line were “it is costing you money every day you don’t do this. “
Having now incorporated only two weeks ago it isn’t just the improved taxation position moving forward, more importantly it is the flexibility of being incorporated now gives the business moving forward.
If after the initial consultation it becomes apparent that the way forward for you is to incorporate, then take the advice and move forward with Mark and Yvonne and the team around them.
The advisors literally held our hands right through the whole process, they were very patient, answered our questions, everything is safe and transparent. They are a great team.
Every Landlord who is seriously considering moving forward to LTD status should contact Mark the P118 team today.
Alan Pateman
14:43 PM, 8th February 2021, About 3 years ago
I am a partner in Segrave & Partners LLP, a firm of Chartered Accountants based in Leigh on Sea, Essex. A client of mine used Property118.com and Cotswold Barristers to incorporate his property rental business. They made the process very straight forward and were always on hand to answer any questions. The incorporation was subsequently investigated by HMRC and I am very pleased to say that the enquiry has recently been closed down without any issues. Throughout the enquiry, Mark Alexander and Mark Smith provided excellent and timely advice which has definitely helped us through the enquiry process. We have all worked together as a team to prove to HMRC that the incorporation has been properly actioned in accordance with UK tax laws.
Heaton properties
10:13 AM, 2nd February 2021, About 3 years ago
We have just completed incorporation of our business through Property 118 and Cotswold Barristers. We found, both Mark Alexander and Mark Smith and their teams to be very knowledgeable, professional and efficient throughout the process. Our enquiries and questions were answered promptly and satisfactorily. We are assured that further enquiries / questions we may have in the future will be answered to the same High standards. Fully recommend and thank you.
Alex Pawlowksi
19:03 PM, 13th January 2021, About 3 years ago
My story is very similar to :Keith Mason, 14th February 2020.
But I'd like to add that following clause 24 and as a portfolio landlord, I have researched and agonised for the best part of two years whether or not I would benefit from incorporation. So I paid 118 for the initial fact find and report and recommendations, then took that to a respected accountant who's words were something like ' a very clever strategy which will break even within 3 years through tax savings and the rest is GRAVY'
My next step will be IHT planning with 118 as the succession of my business is very important to me.
Also Mark will buy you a lunch if you visit him in Malta.........who said there isn't such thing as a free one 🙂
Runjit Bhopal
16:12 PM, 5th October 2020, About 4 years ago
Following detailed advice from Property 118 over an extended period (due to the complexity and scale of the portfolio) I recently completed the successful incorporation of my partnership property business. Property118 (Mark Alexander and Mark Smith) were subjected to independent scrutiny by a major professional services firm that I engaged alongside. They reported back to me and concluded the advice was not only technically and legally sound but "comprehensive, tailored and robust". This provided the assurance I required to push ahead with the incorporation, understanding not only the benefits but also risks and implications.The Property118 team were certainly put through their paces. The quality of advice, transparency and responsiveness has been exemplary (with many challenging questions and analysis along the way).
Grateful to Property118 for their support and truly valuable advice throughout.
paul Elliott
17:10 PM, 7th July 2020, About 4 years ago
I have just completed the incorporation of our property business , thanks to mark and the team at 118 . Excellent advice .
will be looking to do inheritance planning next
Gary
12:32 PM, 18th June 2020, About 4 years ago
I first met Mark Alexander over 15 years ago when I attended a property investment seminar he organised in Central London. At the time, I had just remortgaged some properties in my portfolio and raised £250k+ that was sitting in various savings accounts. During the interval of this event I had the good fortune to have a chat with Mark. I doubt if he can remember. I can, because it changed the path I was taking. I was of the belief that it was not a good idea to buy more property. However, Mark's seminar, his views, comment, vision and our chat convinced me and motivated me to return to the market and buy more property. This decision has proved to be a excellent one in terms of capital growth, rental income, portfolio profitability and increased family wealth.
Since that first meeting I have always had the utmost respect for Mark as an individual who has always made himself available to not only help but educate others. I being one. I consider Property118 to be a fantastic website that provides all landlords including accidental, first-timers, small , portfolio and professional landlords with a forum and knowledge base that assist in managing one's investment properties. Mark was instrumental in setting this up, developing the website and offering a wide range of related services. I wish him well with his latest venture of Property118 having its own You Tube tv channel.
For me, the biggest influence in recent years in my property investment journey has been Mark and everyone at Property118 including Mark Smith. The help my wife and myself have received from Property118 with referference to our tax planning, tax efficiency has been excellent. For four years since the introduction of Section 24, I've been researching and exploring ways for our property portfolio business to be more tax efficient and hence more profitable. I have spoken to many so called "tax specialists" during this time in an attempt to arrange our business in a way to benefit ourselves and family moving into the future. Without doubt, the best advice and support has come from Property118 and from Mark Alexander himself who has always been generous with his time and enthusiastic to find the best way to solve landlords problems. As a result of Mark Alexander's and Mark Smith's help my wife and myself have managed to incorporate without the need to refinance, thus saving us thousands in the process.
In concluding, I'd strongly recommend any individual from those taking their first steps as landlords to experienced landlords to use the Property118 website, especially the tax planning consultation service that is on offer. You certainly won't be disappointed.
Thinguru
13:26 PM, 5th June 2020, About 4 years ago
I am so glad that I made the decision to organise a consultation with Mark Alexander and his team at property118.com. I already own a BTL, which I have had for 13 years, and I am planning to move to the USA next spring and to rent out my main residence whilst abroad. I wanted tax planning advice bearing in mind our particular situation.
Mark was brilliant, he looked at mine and my husband’s current tax situation and our future tax situation whilst abroad. He then provided us with carefully considered recommendations. He has left us feeling a lot more confident that we are making the right decisions going forward.
Property law, tax and the complexities and nuances can be quite overwhelming for accidental landlords like us, with only a couple of properties as well as a day-job. Having good solid advice from an expert is invaluable and worth every penny of the consultation fee.
I would thoroughly recommend Mark and Property 118 to anyone who is unsure about the many complexities of the property world. I would like to add, that Mark was extremely quick at replying to follow-on questions, and this is such a breath of fresh air in these strange days of waiting in queues!
Thank you Mark and Property 118!