Tag Archives: Letting Agents

East Midlands Property Owners Expo – Date for your Diary Landlord News, Latest Articles, Lettings & Management

East Midlands Property Owners is a professional residential landlords association but also a not-for-profit organisation. Its members own somewhere in the region of 15,000 rented properties across the East Midlands region.East Midlands Property Owners

Our purpose is simple. We want to provide landlords, letting agents and property investors with the advice, knowledge and tools they need to be more professional and we want tenants to have affordable, decent and safe homes.

East Midlands Property Owners hosts the East Midlands Landlord & Letting Agent Expo, the major residential property event in the area. This FREE visitor event is targeted at residential landlords, letting agents and property investors. Last year’s event attracted over 60 exhibitors and 800 visitors.

The East Midlands Landlord & Letting Agent Expo 2014 will be at the East Midlands Conference Centre, Nottingham, NG7 2RJ on Thursday 15th May 2014, 10am to 4pm.

The event will include over 80 exhibitors, an impressive seminar timetable, a live Graham Penny Property Auction and high profile guest speakers. The 2014 Expo will be hosting the 2014 Landlord & Letting Agents networking Luncheon event. (Pre-paid event)

www.eastmidlandslandlordexpo.co.ukEMPO long


Deposit dispute handling courses available for Letting Agents Landlord News, Latest Articles, Lettings & Management

Mydeposits is hosting introductory courses for letting agents in order to help them better deal with their tenant’s deposit disputes.Deposit dispute

The informative, hands-on seminars will provide letting agent professionals with a deeper understanding of the alternative dispute resolution (ADR) process and will be delivered by experienced adjudicators. ADR is offered to letting agents and tenants who are unable to come to an agreement over the return of a deposit at the end of the tenancy.

The introductory workshops will provide first hand insight into how the dispute resolution process works, address common dispute issues and identify effective ways to avoid deposit disputes through everyday best practice.

The events, which also count towards CPD hours, will also involve:

  • Examples of what key evidence is needed to help support a claim to the tenancy deposit
  • Comprehensive case studies of real life disputes, letting agents judge a dispute for themselves
  • Advice and tips for compiling inventories
  • Guidance on defining what constitutes ‘fair’ wear and tear.
  • Common reasons why landlords and letting agents lose disputes

Suzy Hershman, Head Adjudicator at mydeposits, commented:

“At mydeposits we’ve been dealing with agents’ deposit disputes for over six years now, which gives us the experience and insight to know what makes best practice.

“Unless the agent’s evidence justifies the deductions they propose to the deposit, it should be returned to the tenant. Some agents are unaware of where they are going wrong but if they can understand what is ‘best practice’ right from the start and throughout the tenancy, then this will help to avoid a formal deposit dispute occurring at the end.

“Agents attending our workshops will leave better prepared to successfully deal with any future disputes; they will learn what they need to do in order to prove their deposit claims and also see first-hand how an adjudicator reaches a decision when dealing with a deposit dispute.”

Places are available for £45 (£30 for mydeposits members) in the following locations:

  • Sheffield                      Thurs 27th February, 1-4pm.
  • Exeter                         Thurs 6th March, 1-4pm.
  • Southampton              Weds 12th March
  • Oxford                         Fri 14th March
  • Cambridge                  Weds 19th March
  • London                        Fri 21st March

For further information about the workshops, pricing or to book a place please Click Here

Letting agent workshops on the sharp end by Paul Shamplina Landlord Action, Landlord News, Latest Articles, Lettings & Management

Landlord Action logo

Photo Paul Shamplina

Paul Shamplina, founder of Landlord Action

Agents are being educated on making the most of the ‘sharp end’ of the industry in Letting agent workshops.

When a landlord has a problem tenant, it can be a stressful time and many don’t know what to do or who to turn to, so often end up putting the blame on the letting agent. Without prior knowledge and experience of handling such situations, agents risk damaging their client relationship. Having worked with problem tenants and helped thousands of landlords spanning 25 years, industry expert and founder of Landlord Action, Paul Shamplina, is taking to the road, this time to help educate letting agents on how to maintain a good relationship with their client landlords, even when a tenancy goes wrong.

Paul started at a solicitors firm in litigation, he went on to be a commercial bailiff, private investigator, debt collector and finally a landlord and tenant eviction specialist. He is also currently advising a Government ThinkTank on refining the eviction process. Paul’s wealth of experience in managing the three way relationship between tenant, landlord and agent, qualifies him to provide practical advice on the best course of action whilst keeping all parties properly advised. “Even with the most thorough referencing, difficult tenancies do arise which are beyond the control of any letting agent” he says. However, accordingly to Paul, if more agents knew how to handle problem enquiries correctly from the outset, the chance of such issues escalating would be significantly reduced – a valuable skill which would improve any agents’ offering.

The two hour letting agent workshops are designed specifically for letting agents and follow a practical ‘question and answer’ format. They cover a range of technical topics, delivered in a simple, none-jargon way, which agents can relate to. The comprehensive sessions covers everything from ‘attracting new landlords’, ‘referencing’, ‘tenancy agreements’, ‘deposit schemes’, ‘good practice’, ‘risk management’, ‘What to do when a tenancy goes bad’, ‘maintaining landlords’, ‘serving notice’ and ‘court procedures’.

Paul comments “The training is designed to arm agents with the skills and knowledge needed to support their landlords through the life of a tenancy, particularly when things go wrong. Being able to confidently reassure landlords that everything is being done to regain possession of their property, and where necessary recover any loss of rent, enables agents to demonstrate an upholding of responsibility with the demeanour of a well run professional agency, which will ultimately help them to retain business.”

Paul was recently instructed to carry out a workshop with 10 employees of Tobin Jones letting agent in response to a number of enquiries the company had received relating to notices. Managing Director, Mr Tobin Jones, said “The seminar was very proactive ranging across a wide variety of subjects, all pertinent to our day to day operations. Paul brings a really refreshing common-sense approach to the problems encountered in all aspects of the trade. My staff were delighted with the mornings work and all commented that they had learnt lots they did not know before and had many other issues clarified.”

Paul Shamplina is taking bookings for these Letting Agent Workshops throughout 2014.

About Landlord Action:
Landlord Action is a UK based organisation helping landlords, letting agents and other property professionals. As a champion for landlords, it has campaigned extensively and was instrumental in getting the law changed to make squatting a criminal offence.

It was founded in 1999 as the first ever fixed-fee tenant eviction specialist, they revolutionised this area of legal practice. They have now acted in more than 20,000 problem tenant cases and are considered the authority in this field.

Landlord Action run a free advice line to help landlords and property professionals understand their rights

Contact Landlord Action

Specialists in tenant eviction and debt collection. Regulated by The Law Society.


Landlord’s guide to client money protection schemes Landlord News, Latest Articles, Lettings & Management, Property News, Property118 News

Letting agents regularly go bust amid claims of owing landlords and tenants thousands of pounds, so here’s a quick guide to what to look for to safeguard your money.

Letting agents are not regulated, which means anyone can open and trade as a letting agent without any qualifications or licence.
Continue reading Landlord’s guide to client money protection schemes

Estate agent secretly tried to let home he should have sold Buy to Let News, Cautionary Tales, Landlord News, Latest Articles, Property News

An estate agent tried to make some money on the side by renting an empty home he was trying to sell.

Your Move sales consultant Daniel Morriss, 25, advertised the two-bed house to let online as a furnished let for £500 per month without telling the owner. Continue reading Estate agent secretly tried to let home he should have sold

Letting agents slammed as fees go through the roof Buy to Let News, Latest Articles, Lettings & Management

Letting agents are charging fees of up to £600 to tenants who want to privately rent a home in Wales, says housing charity Shelter.

Shelter claims letting agents mask the true cost of letting a property and wants the Welsh Assembly Government (WAG) to introduce new rules to make the cost of renting clearer to tenants. Continue reading Letting agents slammed as fees go through the roof

Landlords urged to only deal with ‘safe’ letting agents Buy to Let News, Cautionary Tales, Latest Articles, Lettings & Management, Property Market News

Letting agents are urging landlords to make sure they only do business with firms offering a money protection scheme.

Firms signed up to the SAFEagent scheme are highlighting that landlords and tenants risk losing thousands of pounds in rents and deposits if an agent outside a money protection scheme shuts.

The most recent firm to go bust in Canterbury owes landlords and tenants more than £410,000. Continue reading Landlords urged to only deal with ‘safe’ letting agents

SAFEagent Launches its Awareness Week Cautionary Tales, Latest Articles

SAFEagent is launching a ‘week of activity’ beginning on May 14th until 20th May, aimed at raising awareness of the scheme with tenants and landlords.

As part of the week there will be national and regional events to increase the knowledge of landlords- especially first-time landlords– and tenants of Client Money Protection Schemes and their importance. SAFEagent itself currently boasts more than 1800 letting agents. Continue reading SAFEagent Launches its Awareness Week

£85,000 ‘missing’ as letting agent traded fraudulently Cautionary Tales, Latest Articles, Lettings & Management

Fraud investigators uncovered a ‘missing’ £85,000 from a failed letting agent that ran into financial problems after the supervising franchise closed.

Peter Swatton, 55, admitted fraudulent trading at Mold Crown Court, where he was jailed for 36 weeks suspended for two years, ordered to spend 300 hours on community work and to pay £600 costs. Continue reading £85,000 ‘missing’ as letting agent traded fraudulently

Landlords are the wrong target for buy to let regulation Buy to Let News, Latest Articles, Property Market News

Landlords are the wrong target for buy to let regulation, according to the latest behind-the-scenes thinking.

Regardless of the rights and wrongs of the ‘rogue’ landlords debate, politicians and law makers are looking at tightening the rules for letting agents. Continue reading Landlords are the wrong target for buy to let regulation

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