Tag Archives: Debt Collection

Problem with freehold management company Latest Articles, UK Property Forum for Buy to Let Landlords

We’ve got a problem with the Freeholder re Ground Rent and Service charge on a rental property we have in Docklands. Any advice much appreciated! Problem with freehold management company

They allegedly sent an invoice a few months ago. We didn’t receive this, but did receive a letter from a debt collection agency, together with Interest Charges and other fees. There was no Bank Account to pay the money to and no pick-up on the phone number provided, upon numerous attempts.

We then received a second letter from the debt collection agency advising of yet more fees and that they have advised our Mortgage Lender of non-payment of Ground Rent / Service charge.

We have now called the Freeholder who refuses to speak with us or confirm any contact details.

We have an email address for a contact at the debt collection agency, but have had no response from that either.

I’m trying to work out whether any of the charges are reasonable and what recourse we might have. We think the original Invoice from the Freeholder must have been sent to the Rental Property, but as the Debt Collection agency have our home address, they would surely have got this from the Freeholder?

It feels like the Freeholder and Debt Collection agency are working quite closely to ensure as many fees are racked up as possible.

All advice much appreciated.

I have also posted this on Facebook.

Many thanks

James Chapman


First steps in recovery of outstanding tenant debt Latest Articles

debtWhen a tenant leaves a landlords property with outstanding debt there is a process to follow which will help with the recovery. 

The first thing that is crucial in the recovery process is the location of the current address if the ex tenant has not left a forwarding address.

This will be required for any court action or third party debt collection as it is required by law that either action is communicated at the debtors current address or the action can be set aside.

Using a professional tracing agent for tracing an address is the preferred method for locating a new address as this will be in a compliant manner avoiding any data protection issues. Continue reading First steps in recovery of outstanding tenant debt


Can I charge tenants for extra admin if they are in arrears? Landlord News, Latest Articles, Property News, UK Property Forum for Buy to Let Landlords

Can I charge tenants for extra admin if they are in arrears?Following the news from Property118 last week regarding “no win no fee” debt collection for landlords I have been re-thinking my strategy. I have a question though, can I charge tenants for extra admin if they are in arrears?

This is my thought process. Continue reading Can I charge tenants for extra admin if they are in arrears?


Are you owed money for rent arrears or damages? Buy to Let News, Landlord News, Latest Articles, Property Investment News, Property Investment Strategies, Property News

Are you owned money for rent arrears or damages?I don’t think landlords should allow tenants to get away with not paying rent or making good any damages, do you?

Well the good news is that the “no win no fee” Debt Collection for Landlords service I wrote about last week is now up and running.

You can download the claim form and full details of the scheme simply by completing the short form at the bottom of this article. Continue reading Are you owed money for rent arrears or damages?


Debt Collection for Landlords “No Win No Fee” Advice, Buy to Let News, Landlord News, Landlords Stories, Latest Articles, Legal, Property Investment News, Property Investment Strategies, Property News, UK Property Forum for Buy to Let Landlords

No win no fee debt collection for landlordsI have negotiated a “No Win No Fee” debt collection service for landlords.

It constantly amazes me how many landlords post stories on our forums of tenant debts which landlords have mentally written off. Stories range from rent arrears, tenants who have absconded whilst in arrears to horror stories of damage caused by tenants to landlords properties which the tenants have never bothered to pay for. Continue reading Debt Collection for Landlords “No Win No Fee”


Property Forum and News website where UK landlords and letting agents share best practice