Tag: Complaints

SRA to investigate landlord and tenant solicitors amid surge in complaints

Author: Property118.com Landlord News Team

5th August 2024, 2 years ago | 2

The Solicitors Regulation Authority (SRA) is launching an investigation into landlord and tenant law solicitors following a sharp rise in...

Report reveals rise in agent complaints and landlords feeling dissatisfied

Author: Property118.com Landlord News Team

20th March 2024, 2 years ago | 0

The Property Redress Scheme’s annual report paints a picture of a property sector facing challenges with agent complaint enquiries rocketing...

Council slammed by Housing Ombudsman for poor repairs and complaints handling

Author: Property118.com Landlord News Team

21st February 2024, 2 years ago | 6

A special investigation by the Housing Ombudsman has exposed how Hammersmith and Fulham Council failed to provide adequate repairs and...

Social housing tenant complaints could exceed 1 million

Author: Property118.com Landlord News Team

20th February 2024, 2 years ago | 0

The number of complaints being made by social housing tenants could be much higher than the official figures suggest, a...

Landlords’ complaints over councillor’s ‘entitled parasites’ comment dismissed

Author: Property118.com Landlord News Team

14th December 2023, 2 years ago | 11

An independent councillor who referred to private landlords as ‘entitled parasites’ on social media has had complaints against him thrown...

Housing Ombudsman orders social housing landlords to improve complaint handling

Author: Property118.com Landlord News Team

21st November 2023, 2 years ago | 0

The Housing Ombudsman has revealed that it issued 52 orders to social housing landlords for failing to handle complaints properly...

Social housing complaints soar amid poor conditions and safety issues

Author: Property118.com Landlord News Team

17th October 2023, 3 years ago | 1

The Housing Ombudsman has published a challenging picture of social housing complaints with a 323% increase in severe maladministration findings...

Social housing landlords slammed for not complying with complaint orders

Author: Property118.com Landlord News Team

7th March 2023, 3 years ago | 0

The Housing Ombudsman says that a quarter of the complaint handling failure orders (CHFOs) issued in the last three months...

London Housing Solutions Rips off Landlords and LHA

Author: Property118.com Landlord News Team

10th March 2014, 12 years ago | 2

This report from Channel 4 investigates London Housing Solutions, a Rent to Rent company which is believed to have ripped...