Served S21 and tenants are still refusing to leave the property?

Served S21 and tenants are still refusing to leave the property?

Pic of eviction letter to tenant s21 landlord won't leave
12:04 AM, 28th July 2023, 3 years ago 34

Hello, can anybody help and advise with this situation, please? We have sold our tenanted property and the tenants refuse to leave (as suggested to them by the local council). We served a section 21 and they still refuse to leave on the prescribed date. Our insurance provides legal cover to begin eviction proceedings and having provided all documentation, our solicitor is telling us that the only issue is that the ‘How to Rent’ guide was issued to our tenants via email and this should only have been issued via this method ‘by agreement’ which my letting agents, apparently, did not receive.

All agreements were signed electronically by our tenants so they naturally assumed it would be OK to send them the ‘How to Rent’ by the same method but the solicitor is saying that if we go to court, this may be an issue. Has anybody experienced this before and can anybody provide any advice or guidance on what we can do?

Thank you,

Tony


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Comments

  • Member Since January 2015 - Comments: 1435 - Articles: 1

    11:02 PM, 29th July 2023, About 3 years ago

    The up to date version of the document entitled “How to rent: the checklist for renting in England”, as published by the Department for Communities and Local Government, that has effect for the time being.
    The information may be provided to the tenant—
    in hard copy; or
    where the tenant has notified the landlord or agent of an e-mail address at which the tenant is content to accept service of notices and other documents under or in connection with the tenancy by e-mail.
    I always ask the tenant to respond that they have received the emailed documents AND at check in a list of the documents sent by email and given by hard copy and signed as received by the tenant(s)

  • Member Since June 2023 - Comments: 188

    7:34 AM, 30th July 2023, About 3 years ago

    Reply to the comment left by Martin S at 29/07/2023 – 22:27
    Private renters risk losing there rental home through hassle with unsocial renters.
    Not quite the same for the social housing sector.

  • Member Since May 2023 - Comments: 206

    8:12 AM, 30th July 2023, About 3 years ago

    Reply to the comment left by Russell Cartner at 30/07/2023 – 07:34
    Yes it’s harder for private LLs. Banks on btl they charge hire rates plus no mortgage and their process is quicker. I admit there are so rodent LLs but most of them do takecare of there investment and follow guidelines.

  • Member Since July 2023 - Comments: 95

    11:05 PM, 5th August 2023, About 3 years ago

    Another reason for a UK Tenant Register

    Crowdfunding at

    https://gofund.me/d95ac5b8

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