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Agents show they back higher standards and support their new Council of Letting Agents (CLA)
Almost half of SAL letting agent members signed up to the new CLA code of practice within 48 hours of being invited to do so. Far in advance of the mandatory regulation expected via the Housing (Scotland) Bill introduced to Parliament on Thursday, agents in their droves are showing they are keen to embrace higher standards and to play an active part in the new CLA, set up to directly represent their interests.
The Council of Letting Agents (CLA) represents Scotland’s leading letting agents. It is the largest professional association of its kind and is at the head of the lettings industry in Scotland. The new code has been designed to be straightforward to understand and to underpin good practice for letting agents. It covers ten areas of agency business and industry professionalism ranging from raising standards, through to commitments for members to provide excellent customer service and undergo staff training.
CLA steering group convenor Kathleen Gell said: “We knew from our discussions that agents support higher standards and want to be in the vanguard of improvements to the letting agency industry. However we’ve been truly delighted by the sheer numbers signing up to the new Code so fast and in advance of the requirement to do so.”
SAL Chief Executive John Blackwood agreed, adding: “Members getting behind the new code of practice so quickly is yet more evidence that good agents take standards seriously. They want to offer quality and to be proud participants in a decent industry, essential to meeting Scotland’s housing needs. We’ll continue to take this message to policymakers and politicians at this crucial time with the new Housing Bill that will lead the way for registration of letting agents in Scotland, having been introduced into parliament now.”
The Council of Letting Agents (CLA) represents Scotland’s leading letting agents. It is the largest professional association of its kind and is at the head of the lettings industry in Scotland.
From 16 December 2013 all our letting agent members will be governed by the new code of practice and be known as members of the CLA.
The Council of Letting Agents has been established as a separate wing of the Scottish Association of Landlords to specifically work on behalf of agent members.
The Scottish Association of Landlords (SAL) was established twelve years ago (in 2001) to provide a voice for Scottish landlords and letting agents. It represents over 1500 members including 300 letting agents.
The private rented sector (PRS) in Scotland has more than doubled in recent years, from 115,000 dwellings (5% of all homes) in 1999, to 267,000 (11% of all homes) in 2011 (2011 census data).
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