Redress scheme sees surge in complaints and member expulsions
11th March 2025
The Property Redress Scheme (PRS) says that the top three complaints about agents last year are the same as in 2023. They are issues with holding deposits, substandard service and oversight, and difficulties with tenancy fees and rent gathering. Its annual report reveals that complaint enquiries rose to 2,861, a rise of 20% compared to […]