Holding deposit refund?
I would like to know if I can get my holding deposit back.
I went for a property to relocate. The property was owned by a private landlord who appeared difficult from the start. She stated the deposit and asked us to pay via bank transfer. We did but 3 days later had to pull out due to not being able to transfer my child’s A levels. We explained to the landlady she was rude and now decided were not getting any of our deposit back.
I have argued no paperwork or tenancy was signed or produced. She’s saying a holding deposit doesn’t have to be paid back.
We didn’t even know it was a holding deposit, what can we do £650 down the drain.
Thanks
Karyn
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Previous Article
London Buy to Let still makes sense
Member Since May 2014 - Comments: 2
2:13 PM, 30th May 2014, About 12 years ago
Hi Ian,
There was nothing signed. Got an appt with citizens advice in 2 weeks.
Thanks
Member Since August 2013 - Comments: 883
2:48 PM, 30th May 2014, About 12 years ago
I think you were to generous in your first letter.
I would follow Ian’s initial advice, i.e. a letter before action demanding full refund then, if necessary, a money claim.