FAO of Esther McVey – Complaint referral to ICEMake Text Bigger
Universal Credit tenant is to be made homeless because the DWP don’t reply. Comply with your rules and pay Landlord directly. How hard is that?
Dear Esther & ICE,
I have a tenant who has been with me approx 14 years. No problems at all.
He is now on Universal Credit through the Govt’s choice & he is about to be evicted. How is that happening?
I have gone through all the correct procedures emailing the UC47 arrears form which many thousands of Landlords ARE SAYING DOES NOT WORK the majority of the time. Why you cannot learn from Housing Benefit & Local Housing Allowance is beyond me. A 2 year old that didn’t go to Eton college where a lot of MP’s went could do better.
I have done Stage 1 & 2 complaints through the DWP & UC-No reply.
ICE told me to contact Susan Parks. She hasn’t replied. Nor has Neil Couling. This could make News at Ten. We are getting full UC service coming to Nottingham Oct 2018. Can you imagine the Homeless bill then!
Enclosed is the letter UC HAS SENT TO TENANT. What is that going to solve. Surely UC & DWP are not that thick to not realise it’s in the tenants best interest to not reply to you, as you will keep paying him all that Taxpayers FREE MONEY free rent, so he can keep spending it on himself.
So Esther, what now? Who is paying the mortgage on this house? You in Govt need to wake up. The harder you make if for Landlord, the harder you make it for tenant. We struggle, they struggle. You will realise that one day. Poverty & Homeless figures shooting up. 2 year old kid could solve it again.
These are peoples lives you are playing with.
ICE, you say to come to you, we have to have referral from Stage 2 complaints. What if Stage 2 don’t reply? That means you never get to hear about complaint ‘cause Stage 2 might as well never reply. They rubbing their hands in Glee. This Process needs changing.
I am also copying in some high strength witnesses independent of the Govt, in case the UC DWP people say they didn’t receive the email in 2 months time when this man is homeless.
I’m on the phone if you need me & contactable believe it or not if you believe that UC letter enclosed. Which by the way asks for my bank details when you are in fact paying ME ALREADY for other tenants, And HB can pay me JUST LIKE THAT with new tenant & have been doing for 20 years as they already have bank details. Why has UC gone back in time 20 years?
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