Cold Weather Payments

What are Cold Weather Payments?

Tenants facing financial hardship due to Covid-19 may be eligible for Cold Weather Payments. The Cold Weather Payment scheme runs from 1st November 2020 to 31st March 2021.

Tenants will get a payment of £25 if the average temperature in their area is recorded as, or forecast to be, 0 degrees Celsius or below over 7 consecutive days.

Is my tenant eligible?

Your tenant may be eligible for Cold Weather Payments if they are getting:

• Pension Credit
• Income Support
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance
• Universal Credit
• Support and Mortgage Interest

If they have any of the following:

• A disability
• A child who is disabled
• Child Tax Credit which includes a disability or severe disability element
• A child under 5 living with them

How can my tenant claim?

They do not need to apply. If they are eligible to get a Cold Weather Payment, they’ll be paid it automatically. If they think that they should have received a Cold Weather Payment, but have not, they should speak to their pension centre or Jobcentre Plus office.

If they’re getting Universal Credit, they should sign in to their account and add a note to their journal. If they do not have an online account, they can ring the Universal Credit helpline instead.