How can I tackle a leak affecting my tenants from the property next door?
Hello any advice please on how to tackle a leak affecting my tenants which is coming from a tenanted property next door?
We have noticed the leak because a wall needed replastering (what we now know to be because of this damp) and a section won’t dry. We got a damp expert in who said it was very likely due to next door, where the bathroom is situated above.
We have contacted their letting agent who initially acknowledged that they would investigate but they haven’t and won’t respond to our chasers. We have insurance on the property but want the cause of the damp fixed, but not sure what our options are.
Any suggestions please?
Thanks,
Penny
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Member Since February 2025 - Comments: 69
11:04 AM, 3rd March 2025, About 1 year ago
The easiest route is to ask the insurers to investigate. Their letters requiring access to investigate may get more attention from next door!
Member Since February 2016 - Comments: 36
11:08 AM, 3rd March 2025, About 1 year ago
Reply to the comment left by Kate Gould at 03/03/2025 – 11:04
Report it to the Council,that normally works
Member Since October 2022 - Comments: 410
12:35 PM, 3rd March 2025, About 1 year ago
If the OP holds the freehold title on her property which she is letting then report to her own Insurers.
Get a report from a plumber and put a claim for the damage caused by the Freehold owner of next door property. Details of freehold ownership available from HMLR
Member Since December 2023 - Comments: 34
1:19 PM, 3rd March 2025, About 1 year ago
Personally, I would knock on next door and ask to see for yourself. It might be a really easy fix. Tenant next door may even give you his landlords details so you can call him yourself to address the issue. Do the easy stuff before involving councils and insurers.
Member Since January 2015 - Comments: 5
1:15 PM, 9th March 2025, About 1 year ago
There is a department at the Council that deal with this. The first time it happened to a tenanted property of mine I emailed the local Councilor who responded very quickly and emailed/spoke to the relevant person at the Council who dealt with the matter. Or you can go directly to Environmental Health. Tell them it is affecting a tenant and this makes them act