1 year ago | 29 comments
Reading the news on Property118 about tenants getting a new platform to make complaints made my heart sink.
The PRS is undergoing a seismic shift, and landlords are increasingly being cast as the villains in a narrative that seems to ignore our rights and struggles.
With the Renters’ Rights Bill steaming ahead with its landlords’ register and ombudsman and lots of onerous demands, I’m feeling that the scales are tipping heavily against those who provide rental homes.
Am I the only one asking: where’s the fairness? Where are our rights? And why are tenants’ obligations being side-lined in this rush to ‘protect’ them?
The offering from TDS and supported by the NRLA – naturally – is hailed as a tool to ‘hold criminal landlords to account’.
On paper, it sounds like a win for accountability but it’s clear this could become yet another burden for landlords.
Let’s be honest: no one can defend landlords who shirk their responsibilities – those who leave tenants in damp, unsafe homes deserve scrutiny.
But this free platform, risks swamping the system with baseless grievances.
Just like the planned tribunal system for tenants to object to rent rises, this tool will be used to make life difficult. It won’t be about genuine concerns or worries. I can almost guarantee it.
If you don’t believe me, where’s the comeback for a tenant making a frivolous complaint? There won’t be one.
Instead, landlords will be left exposed, with no equivalent portal to report tenant misbehaviour like rent arrears or property damage.
Though we’ll have to spend time dealing with nonsense and malicious ‘complaints’ that just cause distress.
I’m also getting ticked off about the rhetoric using the phrase ‘criminal landlords’ and ‘rogue landlords’ which are being thrown around casually.
Labour ministers are the worst for it and then, almost as an afterthought, add that ‘not all landlords are bad’.
If I’m a law-abiding landlord, maintaining my properties and treating tenants fairly, why am I being tarred with the same brush as the criminal few?
Imagine if we labelled ‘criminal tenants’ with such abandon – that’s those tenants who trash properties or don’t pay rent.
I’m certain those words would be branded as hate speech but ‘criminal landlords’? This slips by unchallenged, feeding a narrative of discrimination against all of us.
Criminals are criminals, as defined by their actions, like burglary or anti-social behaviour (ASB) and proven in court.
Shoplifting is a crime; so why isn’t tenant theft – like stealing fixtures or leaving with unpaid bills – treated with equal weight?
Where do landlords report this? Is there a rogue tenant’s portal?
I think we have addressed tenant rights ad nauseam, what with discussions about repairs, security and fairness.
But what about tenant obligations? Renting is a two-way street.
Tenants must pay rent on time, respect the property and report issues promptly.
Yet the Renters’ Rights Bill and this new platform seem to gloss over this.
Is it time for fairness and for the TDS if they have the GDPR permissions or the Government to create an online portal to hold tenants accountable?
If not, why not?
Evicting a destructive tenant is a slog. It’s costly, slow and uncertain, while tenants can lodge complaints with ease.
A fair system would let landlords address repairs (when damage isn’t tenant-inflicted) and swiftly remove those who treat properties like punching bags.
Instead, we’re stuck with the prospect of a one-sided ombudsman which will potentially risk amplifying tenant power without balancing it with accountability.
Landlords have rights too — or at least we should.
The right to protect our investments from damage.
The right to evict tenants who don’t pay or turn our homes into battlegrounds.
The Renters’ Rights Bill, with its push to end no-fault evictions and introduce an ombudsman, feels like an attack on those rights.
But here’s the kicker: this victimisation of landlords doesn’t just hurt landlords – it rebounds on tenants.
Higher costs from complaints, legal battles or unaddressed damage mean higher rents.
Fewer landlords willing to stay in the game mean fewer homes to rent.
The Renters’ Rights Bill might sound noble, but its blind spots – like ignoring rogue tenants or piling on red tape – could shrink the rental market, leaving tenants worse off.
I’m only asking for fairness – we aren’t the enemy. We house families in safe and secure homes.
A platform for tenants to vent is fine, but where’s ours?
If the term ‘criminal landlords’ is fair game, let’s talk about ‘criminal tenants’ who steal, damage or disrupt.
Let’s build a rogue tenant’s portal alongside the ombudsman, so landlords can flag rent arrears or ASB.
Let’s enforce tenant obligations with the same zeal as tenant rights.
And let’s ditch the lazy labels that paint every landlord as a villain.
I won’t be holding my breath.
Until next time,
The Landlord Crusader
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Member Since September 2024 - Comments: 95
8:57 AM, 22nd February 2025, About 1 year ago
Reply to the comment left by Keith Wellburn at 22/02/2025 – 08:33
There is a difference between a corporate landlord who builds new properties to rent out and a person who purchases second hand properties to rent. One increases the supply of housing, the other doesn’t.
You must see how one benefits society while the other doesn’t?
Member Since March 2024 - Comments: 281
9:25 AM, 22nd February 2025, About 1 year ago
Reply to the comment left by Steve Rose at 22/02/2025 – 08:57
A corporate can, but doesn’t have to build new properties. By corporate I mean entities that are incorporated. That spans the range from the FTSE Grainger (who do build properties) to the various one man/woman bands who have bought the various properties I sold via the limited companies they set up for the purpose.
I owned 8 properties outright and expanded considerably with borrowed money at a time when it just was not the way things were done for individuals like me to do it via a Ltd company. Osborne changed the rules very arbitrarily with S24 with no clear and easy way for existing operators to incorporate without serious financial implications re CGT and SDLT on the transfer of properties.
To sum up, the five HMOs I owned (as in my equity stake plus borrowings) for the best part of twenty years and were not eligible for interest offset under S24 are now all in the ownership of small limited companies and all have mortgages (bigger than when I owned them) getting full interest offset.
S24 along with SDLT premium is a disincentive for smaller landlords (someone with a decent job would be affected by S24 one just one property – but one property isn’t generally sufficient to offset the additional cost of setting up a limited company). Whether that individual would have bought a new or a secondhand property, it is still new demand in the market which would feed through to demand for new builds overall.
Osborne originally used the argument that weeding out some smaller players would be a good thing – but it is a poor argument now for using a blunt tax clobbering approach when the sector is being professionalised through the huge increase in regulation over the past decade and yet to come in the RRB.
Member Since May 2019 - Comments: 121
10:20 AM, 22nd February 2025, About 1 year ago
Reply to the comment left by Steve Rose at 21/02/2025 – 10:05Some years back there was a “Rogue Tenants Register” and very effective it was too. I used it and checked in (on line) every week to get the lastest postings on relcalcitrant tenants in my area (North Wales.)
The register allowed the viewer to filter to the area of interest. It did not always provide the names of the rascals but there was more than sufficient intel on them to allow the LL to reject them. Failure to make payments, thrashing of property, breaches of agreement were all there when necessary. False names or previously named alias were recorded on platform.
Along came the Human Rights (for tenants) Act and GDPR (protection of villians and rogues) legislation and the advance of wokery . The Register was taken down – a green light for the tenants.
Carchester.
Member Since December 2023 - Comments: 1575
11:18 AM, 22nd February 2025, About 1 year ago
My hope is that abolishing Section 21 will encourage bad tenants to behave better.
No longer will they be able to hide from the real reasons for their eviction.
Member Since May 2014 - Comments: 616
11:48 AM, 22nd February 2025, About 1 year ago
Reply to the comment left by Cider Drinker at 22/02/2025 – 11:18I dont think that getting rid of section 21 will necessarily encourage bad tenants to behave better.
It could embolden them because they will know that it might take years to eventualy get rid of them especially with all the levers they can pull when the RRB becomes law.
Member Since June 2023 - Comments: 65
10:33 PM, 22nd February 2025, About 1 year ago
I would make two comments about the article.
The first is that when Margaret Thatcher instituted the sell off of council houses and flats it was to reduce the ever increasing costs of their maintenance, which bill falling to council tax payers, who already paid for the maintenance of their own private homes.
Also, I suspect that the most likely reason for current landlords to plan to sell is probably the proposed raising of EPC ratings in the next few years, coupled with ever more demanding inspections and permits.
Member Since April 2022 - Comments: 132
11:28 PM, 22nd February 2025, About 1 year ago
Reply to the comment left by Steve Rose at 22/02/2025 – 08:52
“I can see where you’re going wrong if “Is he up to date with his rent” could be considered anywhere near a sufficient reference.” – Not me going wrong, that was the reference I gave to another landlord because it was the only positive thing I could say and they didn’t ask anything else.
“I bet you’ll miss S21, it doesn’t bother me one bit.”
Yes, I will. I have used it twice in 30 years and it has been a pretty useful tool on both occasions.
Why would we want to lose anything that could potentially be useful? You may not have ever used it. You may never need to use it – kind of how one might describe an insurance policy when you think about it.
It matters not though. I am getting out of the game now – I’ll leave the ever increasing legislation and ever diminishing yields to people like you.
Member Since February 2023 - Comments: 85
11:52 AM, 7th March 2025, About 1 year ago
Taking a tenant on benefits is a disaster. Universal Credit do not pay the full rent if the tenant decides he/she doesn’t want to work. No back pay. No payment of arrears either. They don’t care if the landlord receives no rent. No-one is living in my property for free. One tenant didn’t pay the rent for a year and Universal Credit encouraged the situation and did not want to entertain me, the landlord over what I was(n’t) receiving in rent. They think we’re all loaded but the truth is, it helps towards my mortgage as my husband cannot work due to a serious accident in 2011, where he hasn’t received one benefit because he doesn’t fit the criteria, but he’s expected to house a tenant for free.
Well that’s easy then, no-one on benefits will get a look in. They think us landlords are going to suffer at their mercy but it will all backfire. I wonder if Starmer will let a tenant stay and not pay his £75,000 a year rent he receives (if this is true!). They’re so thick. How come the councils and the like are not being punished for renting out the most poorest and damp-ridden properties. They want to offload all the wrong-uns on us and leave us high and dry and punish us still in the meantime. I’m not being dictated to by this inept government when they are obviously doing their best to get us out of the market and snatch our properties off us.
I’ve never known an unfair system as we have which demonstrates there is no justice in this country.