Tag: Property Ombudsman

The Property Ombudsman expels five property firms

Author: Property118.com Landlord News Team

22nd June 2026, 3 months ago | 1

The Property Ombudsman has expelled five firms from the scheme after they failed to comply with binding decisions for awards...

Property Ombudsman expels firms over unpaid compensation

Author: Property118.com Landlord News Team

29th January 2026, 8 months ago | 0

A letting agent and a residential leasehold management company have been expelled from The Property Ombudsman after failing to pay...

Property Ombudsman sees spike in leasehold complaints

Author: Property118.com Landlord News Team

21st February 2025, 2 years ago | 3

The Property Ombudsman received a 67% increase in complaints about residential leasehold, mainly concerning service charges. The Property Ombudsman received...

The Property Ombudsman expels three members

Author: Property118.com Landlord News Team

13th November 2024, 2 years ago | 1

Three members have been booted out of The Property Ombudsman scheme for refusing to pay compensation after losing complaints –...

Letting agents blame tenants for damp and mould in rental homes

Author: Property118.com Landlord News Team

18th September 2024, 2 years ago | 10

Damp and mould in rental properties is usually caused by tenants, say letting agents. A survey by the Property Ombudsman...

Tenant disputes drive record enquiries at The Property Ombudsman

Author: Property118.com Landlord News Team

10th June 2024, 2 years ago | 1

The Property Ombudsman (TPO) is reporting a record-breaking influx of enquiries – mainly from tenants struggling with repair and maintenance...

Unfair termination fee by letting agent to a private individual?

Author: Readers Question

4th June 2024, 2 years ago | 5

Hi, I am a private individual who owns an HMO in the North of England. After a long list of...

Confusion around Leasehold Freehold Reform Act?

Author: Readers Question

29th May 2024, 2 years ago | 8

Hi, does anyone have any information regarding the Leasehold and Freehold Reform Bill particularly with the redress scheme? ie will...

Landlords and agents need more detail about the Renters (Reform) Bill

Author: Property118.com Landlord News Team

30th August 2023, 3 years ago | 1

The government needs to offer more details about its proposed Renters (Reform) Bill to landlords and agents so they can...

Letting agents who ban children are breaking equality rules – ombudsman

Author: Property118.com Landlord News Team

22nd March 2023, 3 years ago | 27

The Property Ombudsman has ruled that a blanket ban on letting a property to a family with children is discriminatory...