Tenants, utility suppliers, landlords and change don’t often mix too well. I wanted to share a problem that I have had with a utility company charging on disputed meter readings and standing charges and the impact of the law relating to deemed contracts when a property is void. Happily I have resolved this after much correspondence and standing my ground.
As you know, tenants have a habit of changing the utility suppliers. In my case a tenant in 2009 changed to a company supplying both gas and electricity, when the tenant left they were not present when my letting agent did the check out. The letting agent (large company in Norwich) did the meter readings and recorded them on their system. The tenant was not present to agree the meter readings but they must have given different readings to the supplier when requesting the final bill. Continue reading Tenants Changing Suppliers – The Pitfalls →