Leaseholders could be allowed to demand superfast broadband under new plans

The government has announced new proposals which could see leasehold flat owners being able to request superfast broadband that freeholders cannot unreasonably refuse.

A consultation has been launched that would give flat-owning leaseholders more rights to request a gigabit-capable broadband connection from their freeholder. Currently, leasehold flat owners do not have a formal right to request superfast broadband.

The proposals form part of the government’s wider plan to deliver 99% gigabit broadband coverage by 2032.

Proposed measures would help deliver better connectivity for properties

Minister for Telecoms, Liz Lloyd, said: “Measures like these are about fairness and improving the playing field for consumers, giving them better broadband connectivity. Whether you’re in a block of flats, a house, or a rural property, we want everyone to have access to the fast, reliable broadband needed for modern life.

“These proposed measures would help deliver better connectivity for properties that face additional challenges to gigabit broadband rollout, and will ensure all UK families can benefit from the digital age.”

Under the plans, leaseholder landlords would be able to apply the new right on renters’ behalf.

The consultation says that under the measures, leaseholders would have to make a formal request in writing to their relevant freeholder confirming that they are requesting an appropriate gigabit-capable broadband connection and identifying the property in question.

The consultation adds: “So that a leaseholder does not have to take steps before making the request, we propose that it would not have to include any details of the proposed installation, such as building plans or technical specifications nor deployment arrangements.”

Too many leaseholders have been left behind in the digital transition

Andrew Bulmer, chief executive officer, The Property Institute, says they welcome the announcement but warn installation work must be carried out to a professional standard.

He said: “We welcome the consultation to propose legislative changes to give leaseholders a legal right to request an upgrade to their broadband to a gigabit-capable connection. Reliable, superfast broadband is no longer a ‘nice to have’ in the modern world and is essential for many of us to live and work. Too many leaseholders have been left behind in the digital transition, and we welcome the opportunity for them to upgrade the digital infrastructure in their homes.

“As ever, it will be important that any installation work is carried out by qualified professionals and managed by experienced property managers who understand the nature of tall and complex buildings to ensure that building quality and safety are not compromised.”

The consultation seeks more information on whether renters are impacted by the challenges seen in connecting leasehold properties.

The consultation closes on 16 February and can be viewed by clicking here.