How can I minimize tension while allowing my ex-tenant to collect their belongings?

Hi, the day before the eviction my (ex) tenant told me they need additional time to collect their items as they are still looking for storage and transportation. My ex tenant has been made aware that once they are evicted they will not be allowed back into the property personally.

Some items are packed in bags, but most are not prepared for removal, and the fridge and freezer are still full.

I would like to find out what are my options to minimise abuse and further damage to my property. If I allow them (personally) to collect I would like to keep the time frame (and tension) to a minimum and if the collector is related to the ex tenant then one person is allowed.

What would be a reasonable time frame for collection? As their deposit does not cover their arrears and repair costs, is there a way I can claim this amount back?

Ideally, I’d like to hire a company to pack and move everything into storage, with the ex-tenant responsible for these costs. However, I understand they’re unlikely to pay, and even if I cover it myself, I risk further accusations (something that has happened frequently).

This is first time I have had to deal with something like this and your comments will be much appreciated

Thanks,

C Lane

Editor’s Note: Please see Julie Ford’s article (click here) on what a landlord must do if a tenant leaves possessions behind after eviction for helpful tips.