Has Capita thrown in the towel on Tenancy Deposit Protection?

by Mark Alexander

16:58 PM, 30th September 2013
About 5 years ago

Has Capita thrown in the towel on Tenancy Deposit Protection?

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Has Capita thrown in the towel on Tenancy Deposit Protection?

Capita Tenancy Deposit Protection is no longer accepting new deposits with effect from 14th September 2013.

Any deposits registered with the scheme will continue to be protected unless otherwise notified.

Landlords, agents and tenants who are affected have been notified in writing.

If you have any queries, please call 08444 129968 or email: info@capita-tdp.co.uk

The above is the message currently showing on their website.

Click the image below for a full screen shot

Has Capita thrown in the towel on Tenancy Deposit Protection



Comments

My Deposits

17:06 PM, 30th September 2013
About 5 years ago

Eddie Hooker, CEO of my|deposits and my|deposits Northern Ireland, said:

"This news is evidence that it's not an easy task to establish a successful tenancy deposit protection scheme.

"Part of what makes my|deposits unique is the experience and knowledge we derive from partnership with the both the National Landlords Association (NLA) and the UK Association of Letting Agents (UKALA). Landlords and agents should always look toward established insurance-based deposit protection schemes that truly understand their needs and habits.

"As such my|deposits are here to support all landlords and letting agents and are on hand to speak to anyone who has concerns regarding their deposits in the wake of this news."

Vanessa Warwick

21:27 PM, 30th September 2013
About 5 years ago

In some ways this is surprising, in other ways .. not.

Capita is a massive company that administer many government schemes – The Gas Safe Register and Blue Watch are two examples.

Nick and I met with Capita when they launched their TDP Scheme and it was clear to us that they had no understanding of the private rented sector. We waited for their marketing campaign to kick in, but it never did!

The TDP market is very competitive and it seems they just couldn’t get any traction…

DC

22:00 PM, 30th September 2013
About 5 years ago

Reply to the comment left by "Sam Haidar" at "30/09/2013 - 17:06":

“As such my|deposits are here to support all landlords and letting agents and are on hand to speak to anyone who has concerns regarding their deposits in the wake of this news.”

It's all very well saying this when you can see possible business coming your way courtesy of another company's demise but when asked to clarify your own scheme after contradicting yourselves you just fell silent!

To remind you here is the link where I voiced concerns regarding my deposits but you never gave clarification:
http://www.property118.com/insured-tenancy-deposit-scheme-insurance-against-what-exactly/40851/comment-page-3/#comments

Mark Alexander

22:02 PM, 30th September 2013
About 5 years ago

Reply to the comment left by "Vanessa Warwick" at "30/09/2013 - 21:27":

As you say V, no marketing to speak of whatsoever. I'm gobsmacked. It's almost as if they opened the doors and just expected the business to flood in, then shut up shop when it didn't without a fight. Perhaps the Superstrike case scared them off?

David Lawrenson

10:03 AM, 13th December 2013
About 5 years ago

Crapita (to give them their rightful Private Eye moniker) manage just about everything for the govt these days... Well, they try to.
They manage Lewisham's Council Tax Helpline by not answering the phone. And they manage my companies pensions scheme, which I just called up to query something on. They will be taking over from Serco and G4s after the tagging criminals fiasco, where the cos were being paid for tagging non existent criminals.
I would not be surprised if when I walk into my post office in ten minutes if they have not replaced kindly old Mr and Mrs Patel too.
They are the govts darlings - the idea is, if you can outsource it, give it to Crapita or Serco or G4s, then set few measures to evaluate how they are doing and only react when there has been a great big cock-up - see tagging issue.
Obviously, there was not enough cash in tenancy deposits!

David Lawrenson
http://www.LettingFocus.com/blogs
PRS Consultancy


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