Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
13:46 PM, 6th September 2016, About 7 years ago
There is more to this than jobs worth I hope- did the tenant commit criminal offences that led the council to see the demand references condition?
14:35 PM, 6th September 2016, About 7 years ago
The article states that the landlord Nichola Barker has been "prosecuted" and now has a "conviction" so is this a criminal offence ?
Old Mrs Landlord
22:40 PM, 6th September 2016, About 7 years ago
Reply to Roger Cooper: I feel your pain but fear you are fighting a losing battle on this one. You may explain the rule (also followed by 'practise/practice and advise/advice) until you are blue in the face, but there are two generations now adult who have not been taught spelling and grammar lest their creativity should be stifled. Now that we have spellcheckers and online self-publication things are rapidly returning to the way they were in Shakespeare's day. Mistakes such as "elude" where "allude" is intended in the comment following yours are commonplace where the writer is relying on a spellchecker. There is a glimmer of hope, however: I'm given to understand that in the current school curriculum grammar has been rehabilitated. Yeh, yeh, I know, I should get out more!
Returning to the subject of the thread, I'm glad to learn I haven't broken the law as our properties are not in a licensed area.
20:24 PM, 7th September 2016, About 7 years ago
There has been so any comments on this article that I have decided to attempt to address the points in one thread.
Firstly my thanks to Roger Cooper for pointing out the typo. Licence is indeed a noun . To Scot Scot, the reality is that these licensing schemes are popping up every where. They are nothing more than revenue raising scams and most do not comply with the law. The lady in question was prosecuted for failing to adhere to a condition of her licence.. The prosecution was flawed as the council condition of obtaining a reference is not correct. The housing act states that a reference must be demanded. If the lady demanded the reference she was in compliance with the 2004 act. Durham Council have in effect rewritten the statute . To Monty Bodkin who makes the point that the defendant did not attend court. This is a valid point , however had she bothered to attend with a competent advocate ,she would have wiped the floor with these Council Nazis.
I agree completely with Peter Fredericks that these councils are staffed with rotten jobsworths, Unfortunately Peter ,Durham are little different from other Local authorities. Landlord Licensing has without a doubt exposed these bodies as pretty useless. Finally to Dylan Morris. Yes the offence is indeed a criminal offence, However with a higher threshold than Civil breaches, Landlords can in fact turn this travesty to their advantage by putting the Zealots to all the Proofs.
20:32 PM, 7th September 2016, About 7 years ago
Reply to the comment left by "Larry Sweeney" at "07/09/2016 - 20:24":
So this very unfortunate landlord now has a criminal record. She will have to declare this to all her insurance companies upon taking out a new policy or renewal (buildings and motor). And also any future employers etc. It truly beggars belief.
21:05 PM, 7th September 2016, About 7 years ago
Reply to the comment left by "Dylan Morris" at "07/09/2016 - 20:32":
Yes Dylan ,that is the case. She as a matter of urgency needs to appeal this to Crown court. The Council also need to re write their conditions to ensure they are legally compliant in every respect. This conviction will be tossed on appeal and opens the door for a civil action against Durham Council. Their "obtaining references" clause is illegal and invalidates their licenses.
9:12 AM, 8th September 2016, About 7 years ago
Can someone please advise where the licensed areas are within DCC?
16:06 PM, 10th September 2016, About 7 years ago
Reply to the comment left by "Larry Sweeney" at "07/09/2016 - 21:05":
I do not see how the conditions are not legally compliant.
1. Housing Act 2004 Schedule 4 paragraph 2 states "A licence under Part 3 must include conditions requiring the licence holder to demand references from persons who wish to occupy the house."
2. Housing Act 2004 Section 90 paragraph 1 states "A licence may include such conditions as the local housing authority consider appropriate for regulating the management, use or occupation of the house concerned."
3. Housing Act 2004 Section 90 paragraph 4 states "A licence must include the conditions required by Schedule 4."
4. Licence term 7 states "References must be obtained for all prospective tenants in order for the licence holder to make an informed decision regarding the occupancy of the property. It is best practice that the Councils referencing service be utilised to provide references however, where a licence holder wishes to carry out their own reference checks the outcomes must be available to the Council upon request"
The licence term 7 includes the condition of Schedule 4 Paragraph 2 (as references cannot be obtained if they are not demanded) and extends this in accordance with Section 90 Paragraph 1 by requiring that the references are actually obtained.
Interestingly, though, the Licence terms do not state what constitute a suitable reference, only that the reference is obtained!
16:47 PM, 10th September 2016, About 7 years ago
Reply to the comment left by "Michael Barnes" at "10/09/2016 - 16:06":
Further to my above post:
Secondly Durham state that a housing history of 5 years is required. Durham with this condition are forcing landlords to discriminate against vulnerable people, ex offenders, immigrants and kids leaving home.
They do not require it, they give it as an example of an acceptable reference.
They only require that the reference be obtained, not that the content of that reference satisfies any conditions.
The Licence states "Types of references acceptable to the Council include a minimum 5 year housing history check which takes in account things such as property damage/recharges; rent payment; and tenant behaviour. "
This is badly written as it does not give a full list of acceptable references, just one kind.
Thirdly Durham are in breach of the Housing act 2004 section 90 (7) by inserting clauses designed to alter the terms of a tenancy.
Please advise what these terms are, as I cannot see any.
Fourthly Durham are in breach of the DPA by demanding landlords supply them with Dates of Birth of tenants.
How does this breach the DPA?
All it does is place a duty on the Landlord to notify the tenant (before obtaining the data) that their data may be passed on to the council.
18:25 PM, 10th September 2016, About 7 years ago
I simply do not have the time to go in to every aspect of flawed schemes introduced by all of these authorities.
I will address the principal point raised which resulted in the conviction by Durham.
The Housing act states that a landlord must DEMAND references. This does not mean that references must be obtained. Legislation has been complied with by making a demand.
Durham misrepresented the act, by wording their conditions to say references must be obtained and prosecuted on this basis. Please read the Housing act 2004 In it"s entirety , then read Durham"s conditions. Demand is very different from Obtain.
Primary legislation is drafted by Parliament and Councils do not have the power to alter this legislation. Durham by doing so Invalidate their Licences and leave themselves open to Legal action. Finally demanding Tenants DOB is excessive and a breach of the DPA Third Principle