Are YOUR tenants YOUR best ambassadors?

by Mark Alexander

23:25 PM, 6th February 2011
About 9 years ago

Are YOUR tenants YOUR best ambassadors?

Make Text Bigger
Are YOUR tenants YOUR best ambassadors?

As all landlords know, if you take good care of your properties and your tenants they will look after you.  If you’re not a good landlord they will tell all their friends but do they tell all their friends what a great landlord you are and when you’ve got a property coming vacant?

Chances are, the majority of your tenants have a mobile phone, email and a Facebook account.  The big question is, do you ask them for your help when you are looking for good tenants.  If you don’t have your tenants mobile numbers, email addresses and have them as friends on a Facebook account especially set up for your property business I strongly recommend you do so.  Below are a few ideas for you.

FACEBOOK

Here’s an idea for you.

Add pictures of the property that you’ve got coming vacant and a brief message along the following lines: “123 High Street, Anytown, Post Code is coming vacant on date.  It’s a lovely three bed terrace and well priced at £xxx per month.  If you are considering a move or any of your friends might be interested please share this link. I can be contacted by email at ???@email.com or on my mobile number 07123 456789. You’d also be doing me a really big favour if you would leave a comment letting people know what you think about me as a landlord.

EMAIL

If any of your friends might be interested in renting please forward this email to them. I’ve also sent you a text and added this message to my Facebook account.  If you use Facebook please add me as a friend.  The link to my page is ?????????????  You’d also be doing me a really big favour if you would leave a comment on my Facebook page letting people know what you think about me as a landlord.

Add pictures of the property that you’ve got coming vacant and a brief message along the following lines:- “123 High Street, Anytown, Post Code is coming vacant on date.  It’s a lovely two bed flat within walking distance of the city and well priced at £xxx per month.  I can be contacted by email at ???@email.com or on my mobile number 07123 456789.

TEXT

Now marketing 123 High Street, Anytown, Postcode for letting at £xxx pcm.  Details emailed and on Facebook.  Please help me to spread the word.

Don’t worry if tenants tell you about problems.  This is good news as it might prevent further problems at your property.  You never know who will read your response so it’s important to communicate openly, make sure any issues are dealt with properly.  It’s also really important to follow this up in the public eye and to get your tenant to thank you publicly online.  Such communication is excellent for your business.

If you’re worried about doing this because you’re worried about what people will say about you online remember that that are saying it anyway.  You’re just not aware.

Have you tried any of these methods and if so what responses have you had?

What other free methods have you discovered to market your properties?

I look forward to reading your responses.

Regards

Mark



Comments

18:17 PM, 13th February 2011
About 9 years ago

Hi Mark,

Great series, just read from 1. to 12. in one sitting. Look forward to future updates.

Best regards, David
http://www.rentnewport.co.uk


Leave Comments

Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.

Forgotten your password?

OR

BECOME A MEMBER

84% of private renters satisfied or very satisfied

The Landlords Union

Become a Member, it's FREE

Our mission is to facilitate the sharing of best practice amongst UK landlords, tenants and letting agents

Learn More