Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
As a respectable, honorable landlord the buck firmly stops with you!
However, the harsh realities is as we all know include constant chasing, booking workmen in and being let down.
Just this week I had a young plumber who has been chasing me for months about giving him a whole job to “show me what he can do”. Ten weeks in to a ten week job and £4,000 down the drain I find myself effectively at square one, with both time and money lost, but did show me what he could do! Stick to who and what you know hey?
Some say a leopard doesn’t change its spots.
There’s a bed company based in Yorkshire, and every time we place an order we have to give a false date knowing that there service is so poor they can never deliver on the agreed date with it being at least 2 to 3 days later when they turn up. They are, however, good quality and very very cheap!
It’s this drive and determination to deliver value for the absolute best price for us and our investors which makes all the difference.
Unfortunately today we experienced a whole new level of service from our bed suppliers. A week after the due delivery day the beds still hadn’t arrived. It’s funny really when you look at 30+ calls that were not returned in a day and over 10 texts giving promises and guarantees “the beds will be their today” and days later they still aren’t. How are some companies are still in business?
How do people completely lie to you about a driver being 1 hour away, then 2 hours later advising he hasn’t left?
But does that mean we will stop striving for the very best in deals, for good value products, NO!
Does that mean we will manage the poor service for the very best, YES!
Sometimes enough is enough, but if you want good quality, good value beds I do know a company as long as you are not too bothered about when they turn up.
I still find it best to stick to someone local and reliable ish 😉
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Our mission is to facilitate the sharing of best practice amongst UK landlords, tenants and letting agentsLearn More