Tag Archives: tenant disputes

Smug landlords win seal of approval from tenants Buy to Let News, Landlord News, Latest Articles, NLA - National Landlords Association, Property News

Landlords are not the heartless profit seekers exploiting vulnerable tenants in shoddy housing that they are often purported to be, according to new research.

In fact, most tenants are more than pleased with their rented accommodation – with almost 8 out of 10 telling the National Landlords Association (NLA) that they are satisfied with their homes (79%). Continue reading Smug landlords win seal of approval from tenants


Pets are not a landlord’s best friend Buy to Let News, Latest Articles, Lettings & Management, Property Maintenance

With former homeowners being forced back into the rental market, The Association of Independent Inventory Clerks has warned landlords to either be prepared for pets or look for the signs of undeclared pets.

Most landlords who do accept pets will increase their deposit, but many landlords won’t rent to tenants with pets at all. Tenants unwilling to part with their pets may well ignore their landlord’s request and bring them into the property with them, and then attempting to hide any potentially expensive resulting damage. Continue reading Pets are not a landlord’s best friend


Systems thinking for the PRS Buy to Let News, Guest Columns

An article written in ire is not usually a good thing generally but my ire this time has been growing for some time and based on sound and constructive principles that I think many P118 readers, especially those who know me, would share.

An article in the Daily Mail published in 2008 reported on a Merseyside based Estate Agent, Sutton Estates, who started putting up boards on houses of people owing rent, saying “Rent dodger lives here”. What made me even angrier was a tweet that went out this weekend from an industry professional urging everyone to read it because it was ‘Very funny’. Continue reading Systems thinking for the PRS


Landlords Working Guide Guest Columns, Lettings & Management

Landlords working guide to housing case law Abandonment etc

This is the first of a new and occasional series (In other words as the mood takes me) where I try to explain my world as an enforcement officer for landlord and tenant law to people in your world, PRS landlords just trying to get by.
Continue reading Landlords Working Guide


To Be a Rogue – Don’t Shoot the Messenger #7 Cautionary Tales, Guest Columns, Lettings & Management

When a tenant has a beef with their landlord, I’m the guy they go to. My job is to either negotiate or prosecute, depending on the circumstances. This occasional and random series aims to let landlords know the common complaints that are made about them, the laws that cover them and how to deal with it.

The problem with ‘Rogue Landlords’

A slight departure for this one. No cautionary tales but an open question really. I am asking this of the landlords who read this and am talking to lawyers and others to find an answer.

Having been in this business since 1487 I have seen a lot of trends come and go and have been intrigued in the past year by a new phrase being bandied about….the “Rogue Landlord”. You read it in papers, you hear Jon Snow talk about them on TV and I am even starting to hear it in council meetings. I am very wary of phrases like this being picked up casually, thinking, ‘How come we didn’t talk about this a year ago?’, as if it’s a new phenomenon. Continue reading To Be a Rogue – Don’t Shoot the Messenger #7


Scottish Landlord Who Took Eviction Into His Own Hands Faces Prison Cautionary Tales, Latest Articles

A wooden Gavel

"Scottish landlord faces jail after forcefully attempting to evict a tenant"

A Scottish landlord could face jail after he aggressively attempted to evict a heavily pregnant tenant over late rental payments from a two-bedroom Fife property.

He is said to have told police officer that “It is cheaper my way.” to evict the tenant rather than go through the courts. The eviction noticed had been issued just seven days previous.

The 18 year-old tenant sat in tears in her bedroom as landlord Steven Simpson’s sons removed the doors and windows as well as removing fuses from the fusebox. He later claimed that the tenant had already left the property and they were removed for repair. Continue reading Scottish Landlord Who Took Eviction Into His Own Hands Faces Prison


Disputes Still Favour Tenants According to DPS Cautionary Tales, Latest Articles

Association of Independent Inventory Clerks (AIIC) logo

"Over 1,000 disputes in three months prompts AIIC to offer advice"

After another bad few months for landlords in tenant disputes, the AIIC have issued more tips to help landlords in adjudications.

According to The Deposit Protection Scheme’s findings, June 1st to August 19th saw over 1,000 disputes with 60% due to damage to property. Cleaning costs played a part in 40% of the disputes and redecorating in 31%. Many disputes cited more than one reason, cleaning costs incurred due to damage for example creating the skewed figures. Continue reading Disputes Still Favour Tenants According to DPS


Human Rights Warning Over Satellite TV for Tenants Buy to Let News, HMO's & Student Lets, Latest Articles, Property Market News

"A Swedish family win case for satellite dish on rented property"

Landlords who say no to tenants who want to install satellite TV or broadband could infringe their human rights.

Following a landmark ruling in the European Court of Human Rights, a family in Sweden won the right to add a satellite TV dish to their rented home after the landlord declined permission.

The family complained the landlord’s failure to agree to their request violated their human rights because they didn’t have the right to receive information.

The landlord was also ordered to pay the tenants £12,280 compensation.

The EU judges agreed with their argument and the case assures landlords across Europe must now let tenants add satellite dishes to their homes, regardless of any clauses in tenancy agreements forbidding alterations to a property without permission.

Housing minister Grant Shapps commented the ruling would drive a ‘coach and horses’ through UK planning legislation.

UK planning rules restrict the number, position and size of satellite dishes on buildings – especially in conservation areas and on listed buildings.

In response to the statement from Mr Shapps, the Equality and Human Rights Commission explained the ruling does not give tenants a right to receive satellite TV.

“There is no human right to satellite TV. The human right in this example is the right to practise your religion. It is only an illustration of how the law might apply in exceptional circumstances, nor should it be taken out of context. Only the courts can decide if someone’s human rights have in fact been breached,” said a spokesman.

Following the case, the commission also published guidance warning that landlords could face a compensation claim if they do not let tenants put up a satellite dish.

“The right to use a satellite dish is one of the many concrete benefits for European consumers of the free movement of goods and services within the internal market,” said European Commission internal market commissioner Frits Bolkestein.

“Satellite dishes are a popular tool for receiving multiple services via satellite. They facilitate mutual exchanges between our various cultures by overcoming national borders, and familiarise the public with remote communications technologies. Their use must therefore be free from any unjustified obstacle.”


Letting Agent Disputes at a 20 year High, say AIIC Latest Articles, Lettings & Management, Property Investment News, Property Market News

Association of Independent Inventory Clerks (AIIC) logo

"AIIC have offered advice to reduce the risk of disputes"

After receiving the highest number of complaints against letting agents for 20 years, the Association of Independent Inventory Clerks have issued advice for landlords, tenants and letting agents to combat problems.

The AIIC say letting agents are often stuck in the middle of tenant and landlord disputes, but admit a tenant’s life could be made easier. Poorly maintained houses as well as contracts with unfair clauses often lead to disputes, for example. Poor communication and lack of inventory also create problems.

Pat Barber, Chair of the AIIC, said: “It is vital for landlords and agents to ensure they have ongoing dialogue with tenants and that they get all the paperwork right at the start and at the end of a new tenancy agreement. “

“Aside from ensuring there is a fair contract in place at the start of a tenancy agreement, landlords should have a professional and detailed inventory which will enable both parties to be treated fairly and reasonably. By opening a dialogue and using an independent inventory clerk, disputes can be resolved quicker and without the hassle that is often experienced at the end of a tenancy period.”


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