Simplified Instructions

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There are three steps to the process, please read them all carefully. Step one applies to EVERYBODY and either step 2 or step 3 will apply to you. 

STEP 1) Please complete the “Download Instruction Letter” form to instruct Mark Smith (Barrister-At-Law). When you complete the form below you will be redirected to the instruction letter which you need to complete and return to with payment to be part of the legal action. To print the instruction letter press Ctrl and the letter P at the same time on your keyboard. The Ctrl button should be on the bottom left of your keyboard.

N.B. All clients need to make a minimum payment of £1,144 per affected mortgage account

The deadline for submission of instructions has now expired, sorry.

Step 2) If you have not already sent all your mortgage documents to The Law Department and made a payment to The Law Department Client Account – You need to make a top up payment of £356 per mortgage account represented in the legal action.

Existing campaign members have paid for the initial advice and marketing associated with this campaign so this additional payment equalises that and provides funds for future marketing of the campaign. This payment is not refundable in any circumstances. Payment to the marketing fund is processed via our PayPal payment gateway. Payment can be made by credit/debit card or of course PayPal. This payment will go to Innovative Landlord Solutions LLP, the owners of Please complete the form below to make payment.

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STEP 3) If you did send your mortgage documents to The Law Department and made payment their client account please contact them directly to arrange for them to send you a refund of unused funds.  The best way to contact The Law Department is by sending an email to

If you have any problems or questions please telephone Neil Patterson on 01603 489 118.