Leaseholders hesitant to escalate complaints due to redress system
20th February 2026
The current leasehold redress system is deterring leaseholders from pursuing and resolving complaints, an organisation has warned. The Leasehold Advisory Service (LEASE) has revealed that leaseholders are not escalating complaints because the process appears too time-consuming and stressful. The news comes as the government have announced plans to cap ground rents to £250 a year […]