England’s biggest social housing providers ignore official complaint warnings
19th September 2023
Several of the largest social housing providers in England are persistently ignoring official warnings from the housing ombudsman over how to improve their handling of tenants’ complaints – and the situation is getting worse. Landlords such as L&Q, Southwark Council and A2Dominion Group, who are responsible for 142,000 affordable homes, have failed to address issues […]