Ross Sanders

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Tuesday 9th July 2013

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Total Number of Property118 Comments: 1

Ross Sanders

11:20 AM, 9th July 2013
About 8 years ago

Referencing Services for Landlords

Being an owner of a tenant referencing company I like to go that extra mile to ensure we do everything we can to protect my clients reputation and their clients properties.

However one thing I do know is that it is a joint effort of all involved, the tenant, us, the agent and the referees.

So imagine my concern when a landlord recently gave a very negative reference for a current tenant. Obviously due to the nature of the information this tenant was declined and not even rent up front or a Guarantor would protect this landlords property.

My staff thanked this landlord for his honesty and helping us protect our client. We explained to our client about the reference and we assumed that was the end of it.

I was wrong, the Landlord then decided to call back about 1 hour later and ask to retract the reference as they were now worried the tenant would not be able to leave their property sooner rather than later.

How concerning is that??

Are landlords telling us the truth? This industry will always have rent arrears but we all need to get on the same page and make sure that rent arrears occur due to an unforeseen circumstance.

After this happened, I started asking a few questions regarding what other steps we can take to help reduce risk even further in the future. One step we have introduced is asking the tenants to provide Landlords details for all the rental properties over their last few years.

Why? The previous landlords have nothing to lose by telling the truth!!!... Read More