Anne Noon

Registered with
Friday 1st April 2016

Latest Comments

Total Number of Property118 Comments: 39

Anne Noon

13:52 PM, 19th April 2019
About 5 months ago

Kitchen fire doors for two storey HMO’s and LHA requirements?

Reply to the comment left by Rob Crawford at 29/11/2018 - 11:11In my HMO , in place where it does not have to be officially licensed, I recently had to put back a wall I had removed to the kitchen, and put a fire door between the new hall and kitchen. This was done in 2002, when I first purchased it,after consultation with the hmo officer at the time ( when any measures taken were entirely voluntary) 2 years ago I received a notification by the eho to say "it has come to my attention that this property is an hmo". Cheek of it, but I had to reinstate the kitchen wall and put in a standard 30 minute fire door. Plus replace all the self-closing gear damaged/ removed by the tenants over the years. Cost- about 2500, plus electrical certs every year. But my council is pretty fair about and we do not have to pay a registration fee, as when it was proposed several years ago, landlords kicked up such a fuss!!... Read More

Anne Noon

11:21 AM, 18th March 2019
About 6 months ago

Fire starting tenant an "affront to human decency"

This is a great success and I am really pleased that finally, the law has come down on the side of the Landlord. But at what cost to the family in emotional anxiety?
I have recently been the subject of what I can only call malicious damage by the tenants of one of my houses. They were concerned about alleged damp in the property a few years ago and I paid for a Damp survey to be carried out. This firmly put the blame on the tenants , as the Relative Humidity readings were extremely high. I made the suggested improvements of providing a new powerful Extractor fan, but no other work was deemed necessary.
Despite correspondence over the next few months I heard nothing until 16 months later when they gave their notice and said that as I had not addressed their concerns about damp (not damp, condensation) they were going to withhold the last month's rent. I visited the property and saw no evidence of the condensation or any alleged damage to clothes etc, that they claimed. Yet despite this, I gave forgave them their last month's rent and their deposit back, as a gesture of good will.
When I went back into the property after they had left, the two rooms which were the subject of their complaints were closed shut and the whole house smelt of damp. I opened the windows, left the doors open and put the central heating on low.
A few weeks after they left, I received a demand for £32000 plus damages, allegedly because I had not taken their complaints about the property seriously and attended to any issues. They claimed they could not use these rooms. I responded robustly that they had not made any complaints to me until July 2018, since our friendly correspondence about replacing the cooker in Feb 2017, nor had they made any complaints to the letting agent about not being able to afford the heating in this beautiful period property, nor to the EHO at the Council (they alleged the damp conditions had exacerbated the asthma of their son, but who would want to live in a house that caused illness. ) Since June 2016, they were on a Periodic Tenancy and could have left at any time with one month's notice.
So I spoke to my surveyor who said it was a scam and carried out a damp survey on the property. None to be found, of course. He also, as did the original surveyor, commented on the need to keep old houses properly heated, by keeping the heating on continuously, in order to prevent condensation (tenant knew all about that according to first surveyor, and deals regarding how to deal with condensation, was attached to their contract, and in the Inventory , so they cannot claim ignorance of the issue). On examination of the boiler, it was timed at 10pm to 6 am off and then half an hour off and half an hour on all day, which, according to the second surveyor, would exacerbate the situation.
After my first rebuttal of their claim, they resubmitted, for part of the house only and damage to possessions (evidence only in poor, somewhat dodgy photos).
Wondering how I could verify whether they had heated the house adequately
I checked the gas readings to find that they had only been consuming £35 per month of gas for 4 of them for cooking, hot water and heating, whereas when I lived there I was consuming twice as much as a single person. This is for a 2400 square foot Victorian house of solid wall construction, with 9 foot ceilings and only 50% double glazed (in the rooms they had a problem with.) I was well please with my £75 per month expenditure on this beautiful house.
I also contacted rug doctor and they told me that the rooms in which their cleaners were used should be kept well ventilated after use - this was obviously the cause of the damp I found on re-entry into the house.
I put it onto the market for sale and one of the prospective purpose was put off because the neighbour (who had been at the meeting in August) told him that the house had damp issues. It does not, and it let very easily once I properly heated and ventilated the house - having three parties interested in renting it.
I am still awaiting their response, if any , to my second rebuttal of their claims. But so far, it has cost me about £3000 in survey fees, and the loss of a possible purchaser of the house.
Once the current tenants leave, I shall be putting it back on the market and hopefully will achieve a sale this time... Read More

Anne Noon

15:51 PM, 2nd March 2019
About 7 months ago

It's always me me me!

Reply to the comment left by Robert Mellors at 25/02/2019 - 12:56
I have many unsatisfied ccj's and all my efforts to reclaim the 60000 owing have proved futile. I would like to message you for the details of your debt collection company- how can I do this please?... Read More

Anne Noon

6:07 AM, 13th February 2019
About 7 months ago

CCJs - can you inform friends, families and community associations?

Sadly, I have tried to do this, through Redwood Collections, for a Leasehold Tenant, who has not paid her Ground Rent and Service Charges for 10 years. I paid hundreds of pounds for this service, they sent in the Sheriffs twice but she was not there. They have given up and want another £1500 to try and recover the debt. Also tried the Bailiffs for another debt of £20000 (rent plus wrecking a brand new house) even though she had vehicles worth about £5000 on the drive of my house, they still could/would not try to reclaim the debt. I currently have about £70000 outstanding ccjs over the past 17 years but have only recovered £850 of that debt. The whole system is a joke, every year I try to reclaim some of the debt (that which has not past the 6-year limit), so these people just get away with it. I shall be so glad when I am finally able to sell my properties.... Read More

Anne Noon

11:25 AM, 26th January 2019
About 8 months ago

Section24 and SDLT hitting tenants - RLA

Reply to the comment left by Old Mrs Landlord at 21/01/2019 - 12:07
Very well put, but Politicians, the Press, Shelter and many other organisations do not see it that way. God help us if Corbyn gets in!!... Read More