David Bender

Registered with Property118.com
Monday 15th July 2013


Latest Comments

Total Number of Property118 Comments: 8

David Bender

16:17 PM, 12th August 2015, About 6 years ago

Refusal for professional end of tenancy clean by tenant

Again many thanks to those who have answered.

Tony A. - I'm sorry you had such a traumatic time with your landlord but we are not in that league. We try very hard throughout the tenancy to ensure that all and any issues are resolved very quickly, and we do not force the tenant to use our cleaners or anyone we recommend. We have just informed him that at the end of tenancy he has a responsibility to leave the place in the same condition as he found it. If he is already suggesting he has no responsibility for windows or carpets, I'm sure he is just trying to cut down on his costs. ((and we are not kicking him out he is leaving at the normal end date - and we even agreed he could stay an extra month if it helped him, so there is no ongoing dispute or underlying bad feeling )

Mike W. I think you misread my note - I confirmed that the OFT had stated it must not vague - I did not suggest the OFT was vague.

All we are trying to ensure is that he leaves it in the same state as he found it. We also have a very detailed inventory with photographs, it does not, however, cover dust behind the furniture, crumbs and bits left under cushions or in drawers, dust and dirt on top of cupboards, extractors being cleaned, sink plug holes being cleaned, taps etc being descaled. . It is these small things that matter very much to a new tenant moving in and which domestic cleaners often do not do without spending quite some time. All these things are specified in an appendix to the lease that he signed. I do not think these things are unreasonable, nor is it unreasonable to expect him to fulfil these. He obviously does.
We have asked the letting agent to discuss with him directly and hopefully this will stop it becoming a personal battleground. I sent in the query to see what others thought. Thanks again for those who have commented.... Read More

David Bender

12:37 PM, 12th August 2015, About 6 years ago

Refusal for professional end of tenancy clean by tenant

Many thanks to all who have replied.
In answer to your queries, -
yes it was 'professionally cleaned 2 days before they moved in, including carpets and that is the standard we have told the tenants we expect. They are arguing that cleaning carpets or windows is onerous and cannot be expected.
I also checked the OFT who's main thrust is that the expectations must be clearly set out at the outset (and not be vague, or buried in the main body of a long agreement.), and that it should be to the standard they found when they moved in. Our lease also includes an appendix with details of what is expected - so we are covered there as well.
We have not insisted on anyone particular performing the clean, but have expressed the view that the normal domestic cleaner putting in a few extra hours will not suffice.
We usuall expect the tenants to organise and pay for the cleaning so we don't need to get the DPS involved unless - as may well be in this situation - it is not done to any decent standard and we need to get it cleaned again. In that case we would claim the amount from the deposit. As you say, they can give their view but we would obviously prefer not to have to go to arbitration, which he is warning us (in advance of moving out), that he will do.
thanks for all your input.... Read More

David Bender

13:20 PM, 16th April 2015, About 6 years ago

David Bender

11:46 AM, 24th August 2014, About 7 years ago

Buy to let Mortgage Calculator

thanks for your response.

the form does not allow me to go passed the page on which it asked for employed/self-employed income. When I enter 0.00 It tells me that the amount entered does not have enough digits. It therefore doesn't actually get to the point of submitting the request.

thanks... Read More

David Bender

20:31 PM, 23rd August 2014, About 7 years ago

Buy to let Mortgage Calculator

BTL mortgage calculator doesn't seem to work where income is only from the rental. Does this imply you can only quote for a mortgage where I have separate earned income... Read More