Martyn Surridge

Registered with Property118.com
Sunday 2nd March 2014


Latest Comments

Total Number of Property118 Comments: 9

Martyn Surridge

22:06 PM, 27th April 2016
About 4 years ago

Laminate floor flood damage and tenants withholding 2 months rent - feeling overwhelmed!

Hi Jane,

The marley tiles need to be tested before they are lifted and disposed of. If they contain asbestos they will have to be removed by a licensed company which makes it even more imperative that the insurers appoint a loss adjuster without delay.

If you would like to contact me directly you should be able to do so via the members profile below my name above.

Kind regards
Martyn... Read More

Martyn Surridge

18:14 PM, 26th April 2016
About 4 years ago

Laminate floor flood damage and tenants withholding 2 months rent - feeling overwhelmed!

Hi Jane,

I have been specialising in repairing properties following a buildings insurance claim for the last 8 years and I have never come across a insurer who has refused to replace damaged laminate flooring. Some loss adjusters used to ask if the flooring was stuck down but in the end they all accepted that you cannot successfully relay the flooring. Even if the laminate was not covered they would still have to pay to replace the skirting’s and the cost of labour to re lay the floor as it must be lifted to repair the leak and to dry the concrete floor below.

I would suggest that you get a full estimate for all the work, including all the laminate flooring, skirting’s, re decorating the walls (walls will be affected when taking off the skirting’s)and any other work you think should be done. Also include the drying, trace and access and stripping out costs. You can also estimate the loss of rent. Send all these costs to you insurer and ask them to send a loss adjuster out to meet you at the property to discuss the claim. They will only be able to argue against you estimates by sending someone to the property.

The alternative would be to appoint a qualified loss assessor to handle the claim for you.

Kind regards
Martyn... Read More

Martyn Surridge

12:16 PM, 23rd June 2015
About 5 years ago

No Fees Help With Property Insurance Claims

Hi Nick,

Most insurers would classify carpets, including fitted carpets to be contents unless they are glued to the floor, which would be unusual. Seems unfair but unfortunately that’s the way it is. Having said that I would always add carpets to the list of repairs as some insurers do let it through, although they are in the minority.

Martyn... Read More

Martyn Surridge

7:54 AM, 18th June 2015
About 5 years ago

No Fees Help With Property Insurance Claims

Reply to the comment left by "Joe Bloggs" at "17/06/2015 - 23:43":

Yes, great isn’t it. All that service for no fees.

If the insurer insists on a second quote then they or the loss adjuster will arrange it... Read More

Martyn Surridge

16:28 PM, 17th June 2015
About 5 years ago

No Fees Help With Property Insurance Claims

Thank you for your comments but you make some incorrect assumptions.

Firstly WE ARE NOT LOSS ASSESSORS and we do not get ‘kickbacks from contractors’ we are the contractor and like all contractors we earn our money for carrying out building work. We just happen to specialize in building insurance work.

If we feel that a client has been unfairly treated by their insurance company we will bring in a fully qualified, senior loss adjuster, who will act as a loss assessor on their behalf.

We have a good working relationship with most loss adjusters we deal with. Unfortunately many insurance companies these days are employing the services of unqualified surveyors whose sole purpose is to persuade the insured to settle the claim immediately in cash. In my experience this has never been to the advantage of the insured.

We are not in the business of inflating claims. Our aim is to agree a proper and fair schedule of works with the insurer. It is very rare that a proper loss adjuster does not agree our full scope of works.... Read More