Janet Carter

Registered with Property118.com
Thursday 2nd March 2017


Latest Comments

Total Number of Property118 Comments: 8

Janet Carter

12:57 PM, 16th March 2017
About 4 years ago

Private Landlord says I must wait for grant to get hot water!

Reply to the comment left by "Mike " at "16/03/2017 - 01:34":

Hi Mike,

I appreciate your offer very much, but I've just had a look at your member profile and see you're in London. Unfortunately, I'm near Edinburgh, so out of the question.

I have made up my mind today that I must move out. It's a sad end to a tenancy that has spanned nearly 20 years, but I cannot accept this situation anymore.

Thank you all for your advice.

Regards Janet... Read More

Janet Carter

22:23 PM, 15th March 2017
About 4 years ago

Private Landlord says I must wait for grant to get hot water!

Hi All.

Many thanks to everyone that has taken the time to reply. I really do appreciate it, it's just that I am still getting absolutely nowhere with this...

An Update! After the 'drive by' EPC conducted by my Landlord's Heating Engineer a week last Tuesday I phoned and asked if he did not need access to do this. He said no, he had finished it. I took him at his word and expected the thing to be sent off. But I receive a call from my Landlord yesterday saying he is shocked that I haven't given HE access to do the report!!! And that I must phone him or they won't be able to do the work. I am beyond livid. This Heating Engineer has mucked me about from day one, and then goes and tells my Landlord a pack of lies. He has made absolutely no attempt to get here. He failed to turn up a week last Saturday as arranged, and after two further attempts to contact him, he phones back requesting I send pictures of building to him! So, I text my Landlord saying I am done phoning Heating Engineer, that I am off work tomorrow and he can damn well phone him. So now, he's apparently coming tomorrow...

The only thing I have managed to find out from this Heating Engineer, is that my Landlord is now applying for a loan with 25% cashback from the Energy Savings Trust. That's 4 weeks on Sunday with no hot water.

As for the so called 'help' out there.. Well, I actually got in touch with the Council three weeks ago. A Housing Officer came out and assessed my situation, with a view to writing up a report, and passing on to Landlord. As I had heard nothing for nearly a fortnight I phoned up last week only to be told she is off sick. No one else can deal with it because they don't have the case notes!!! Having phoned CAB, their 'advice' was to get in touch with Shelter.org which I did, and found the Advisors comments astonishing. She said "It's not like he's saying he's not going to do it, is it? And afterall, when you turn round and say you've no hot water, he will just say "You've got a kettle though." Oh, and when I asked when my Council 'Case worker' would likely be back I'm told " Well I've no idea, if she has what the rest of us have got, it might be a while, as you can hear, we're all sniffling." Following that, I went into my Local Council Office to apply for a council property and was told that I'd hardly gain any points for having no hot water! So there you have it....the 'Help'.

Finally, I informed my Landlord yesterday that I would be unable to pay him full rent this month, as I would need to deduct the £70 call out for HE which he still hasn't reimbursed, despite me sending receipt two weeks ago and a percentage for my increased electricity usage which I will get my Energy Provider to help with. His reply was "You better not, bad idea"

This has turned into an Epic, but the worst part about this, is that I just want to move out now.... Read More

Janet Carter

22:24 PM, 8th March 2017
About 4 years ago

Private Landlord says I must wait for grant to get hot water!

Reply to the comment left by "Graham Bowcock" at "08/03/2017 - 21:42":

Hello Graham,

Just to clarify, no I don't have an immersion heater, and I am totally without hot water. I think I am getting confused with the name. I thought you could buy 'electrical water heaters' that can store a few litres of water at a time? I think my Gran had one a few years back. I am clutching at straws now and feeling rather upset. My Landlord informed me yesterday that he is working away (he has another business) so putting any ultimatums on him is futile. Anyway, I do appreciate all the advice given here. I am however, going to give everyone a break from this. I know how much it is doing my head in. It seems I have no option but to wait things out.

Janet... Read More

Janet Carter

20:11 PM, 8th March 2017
About 4 years ago

Private Landlord says I must wait for grant to get hot water!

Reply to the comment left by "Mike " at "08/03/2017 - 02:20":

Hi Mike,

I am open to anything being done at this stage. The trouble is, despite asking my Landlord to get his guy to have a look at it ( a second opinion so to speak) it is not even on the cards anymore. This is because he will have to pay him more money on top of the £150 he told me he is paying him to do the EPC report.
I received a text this morning at 5.30 AM from this Heating Engineer, asking me how many rooms my flat has, what floor I'm on and also to send pictures of the building from outside!!! This I was unable to do because I don't have a picture messaging phone, and my daughter who could have done it was staying over at her pals. I phoned him earlier to explain this and he said he had done it himself as he was in the area. So I guess that's that. He hasn't even seen my boiler or been inside my flat!
I tried to be proactive today by phoning yet another Heating Engineer (Trusted Trader apparently) for advice, and he just echoed the first guy's recommendations, so it looks like nobody wants to touch it with a barge pole! I even phoned my Bank, to ask if I could make a claim, as I have some Home Emergency Cover on my card, but it only covers £250 of repairs. But in the small print it mentions that if their tradesperson does not carry the needed parts they would just quote the price of a new boiler minus the £250. Waiting on another call back with that one...
All that aside, I wondered if I am within my rights to deduct the cost of an Immersion heater and the £70 call out for HE off this months rent?... Read More

Janet Carter

19:22 PM, 8th March 2017
About 4 years ago

Private Landlord says I must wait for grant to get hot water!

Reply to the comment left by "Rob Crawford" at "08/03/2017 - 08:17":

Hi Rob,

No I don't have a gas safety certificate less than 12 months old. It's 2 years + since one was done.

Regards Janet... Read More