Agents Guide to Lettings

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Agents Guide to Lettings This course is ideal for Letting Agents new to the sector along with those with vast experience. It serves as both an introduction to the Private Rented Sector and a refresher. For those of you who require an overview of the lettings process to understand your obligations from start to finish this course will give you an overview from finding a tenant to ending the tenancy. For agents who already have a good understanding of the lettings process this course will serve as a useful refresher and enable you to identify the many industry updates of late. As Landlords have increasing regulations to follow the Letting Agent is required to be fully knowledgeable on all areas of the law. This course will help you avoid unnecessary legal action and minimise problems from arising.
The course content reflects the current Deregulation Act 2015 for properties in England only, currently there are no changes for properties in Wales; please see the RLA Wales website for updates.


The course will give agents at all levels an overview of the vital regulations they need to comply with along with practical tips on relationship management and other industry best practice.

Course content

  • Maintaining relationships with both tenants and Landlords
  • Agency services
  • The lettings process
  • From marketing, sourcing tenants, tenancy obligations and ending the tenancy
  • Terms of business and contracts
  • Drafting contracts and CMA guidance on the Law of Agency
  • Tax obligations
  • Dealing with complaints
  • Requirements for redress

Optional Assessment Module

This online assessment module enables you to consolidate and demonstrate your learning from the course. You will be asked 24 multiple choice questions solely based on the content from the course. Achieve the pass mark of 75% and your 5 basic CPD points will be upgraded into 5 core CPD points. You will also receive a certificate to validate the knowledge gained. The assessment module costs an extra £15 for members and £20 for non-members.


Start: 21-06-2018 @ 9:30 AM
End: 21-06-2018 @ 4:00 PM
Cost: £136 (RLA Members) £170 (Non Members)


Radisson Blu Hotel Bristol
Broad Quay, Bristol, Avon, BS1 4BY
Phone: 0117 934 9500


Residential Landlords Association
Phone: 03330 142 998

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